What are the responsibilities and job description for the WFH Resort & Family Vacation Coordinator position at Fran's ExploreMore Travel?
We are seeking a detail-oriented and customer-focused WFH Resort & Family Vacation Coordinator to assist clients with planning memorable resort stays and family vacations. In this role, you will research destinations, compare accommodations and vacation options, prepare travel proposals, and coordinate itinerary details based on each client's preferences, needs, and budget.
This position is ideal for someone who enjoys travel research, organization, problem-solving, and providing excellent customer service. You will communicate with clients and travel partners throughout the planning process to help ensure vacation arrangements are accurate, organized, and enjoyable.
Key Responsibilities
- Research family-friendly resorts, hotels, destinations, attractions, and vacation experiences
- Assist clients in comparing accommodations and travel options based on their preferences and budgets
- Prepare and organize travel quotes, proposals, reservation details, and itineraries
- Communicate with clients to gather travel preferences and respond to general inquiries
- Coordinate with resorts, hotels, and travel suppliers to confirm reservations and special requests
- Assist with arranging activities, transportation, and other vacation components when requested
- Maintain accurate client records, reservation details, and travel documentation
- Provide professional and timely customer service throughout the travel planning process