What are the responsibilities and job description for the Evening/Weekend Circulation Desk Coordinator (part-time) position at Framingham State University?
GENERAL STATEMENT OF DUTIES:
Under the general supervision of the Access Services Librarian, the Evening/Weekend Circulation Desk Coordinator is responsible for supporting our students, faculty, and administrators with accessing relevant resources and technologies in Whittemore Library.
SUPERVISION RECEIVED:
Access Services Librarian, Access Services Library Assistants
SUPERVISION EXERCISED:
N/A
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
Responsibilities include:
- Monitor the evening/weekend use of the library, providing a quiet, secure environment for study and access to various resources.
- Know and apply library procedures and standards.
- Check library materials in and out, register new library patrons, and assist patrons with locating library materials and placing library holds.
- Provide task instruction and demonstration to student assistants in accordance with library procedures and standards.
- Collect building statistics.
- Monitor library activities and reporting any unusual situations to the Campus Police.
- Lock front doors at closing/open front doors at opening.
- Answer phone inquiries and assist in-house library patrons.
- Communicate regularly with the Access Services Librarian and/or the Library Dean regarding any special instructions or information.
- During summer and other breaks, assist with shelving and paging during hours that the library is open.
- Assign student assistants stack duties, monitor their progress, and make sure they finish all tasks assigned.
- Solicit substitutes for students who are unexpectedly absent using student contact list.
- Create nightly/daily report of activities and observations to be emailed to the Dean and Access Services Librarian.
- Provide feedback on student assistants to Access Services Librarian to be considered in evaluation of student assistants.
- Perform other related job duties as required.
WORKING CONDITIONS:
Academic Library - works at front check-out information desk
Job Requirements:
MINIMUM QUALIFICATIONS:
- Knowledge of customer service and experience dealing with the public.
- Awareness of library procedures and ability to resolve patron issues.
- Dependable and reliable attendance.
- Pleasant and courteous customer service attitude.
PREFERRED QUALIFICATIONS:
- Prior experience working in a library
Additional Information:
This is a part-time, non-benefited contract position, not to exceed 18 hours per week. The scheduled hours are as scheduled with supervisor. The pay rate is $18.00 per hour.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.
Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.
Salary : $18