Workplace Specialist

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The Workplace Specialist serves as a primary point of contact for the Beverly Hills office and plays a key role in creating an organized, welcoming, and elevated employee experience.

This role is office operations at its core, with partnership across People Operations, onboarding, employee experience, culture, and HR administration. The ideal candidate is highly organized, service-oriented, proactive, and comfortable balancing day-to-day office needs with confidential HR-related support.

This position owns the daily rhythm of the office while partnering closely with HR to ensure employees, new hires, visitors, and cross-functional teams experience a workplace that reflects the FRAME brand. As needed, this role may also support HR coordination and employee experience needs related to The Elder Statesman.

Responsibilities:

Workplace Experience & Office Operations

• Manage daily office operations, ensuring the workspace is organized, functional, clean, and employee-ready.
• Serve as the primary point of contact for office-related needs, including employee questions, visitor support, supplies, meeting rooms, and general workplace coordination.
• Maintain office supply inventory and oversee ordering to ensure consistent availability of supplies, materials, snacks, and workplace essentials.
• Manage and track office-related expenses, including supplies, vendors, employee experience initiatives, and event spend, in partnership with HR and Finance/Accounting as needed.
• Manage conference room readiness, meeting logistics, office calendars, and shared workplace spaces.
• Greet visitors, candidates, vendors, and employees in a professional and welcoming manner.
• Identify opportunities to improve office flow, employee experience, and overall workplace organization.

Facilities, Vendors & Access

• Coordinate with vendors including cleaning, maintenance, office supplies, mail, deliveries, and building-related services.
• Serve as liaison with building management for maintenance, repairs, access, and facilities-related needs.
• Support office updates, desk moves, seating changes, and space planning initiatives.
• Manage key cards, office access, parking coordination, and access tracking, including distribution and deactivation in partnership with HR and IT.
• Ensure office procedures, safety expectations, and workplace standards are consistently maintained.

People Operations & Onboarding Support

• Partner with HR to support onboarding logistics for new hires, including workspace setup, welcome materials, office access, supplies, and Day 1 readiness.
• Prepare and maintain onboarding materials, welcome kits, employee resources, and new hire office experience items.
• Support new hire communications and coordination to ensure a smooth and welcoming onboarding experience.
• Assist with employee lifecycle administration, including onboarding checklists, offboarding checklists, employee documentation tracking, and HR project support.
• Support the HR team with employee experience and administrative coordination for FRAME and The Elder Statesman as needed.
• Help maintain organized HR and employee experience materials, ensuring accuracy, confidentiality, and consistency.
• Route employee HR questions appropriately and support follow-up on basic process-related items as directed by HR.

Employee Experience, Culture & Events

• Support planning and execution of in-office events, team meetings, townhalls, celebrations, and employee engagement initiatives.
• Partner with HR and leadership to create thoughtful workplace moments that support connection, communication, and culture.
• Coordinate event logistics including food, supplies, setup, communications, vendor support, and cleanup.
• Assist with recognition moments, new hire welcomes, office announcements, and employee experience initiatives.
• Help maintain a polished and brand-aligned workplace environment.
• Maintain organized records for supplies, vendors, access, office expenses, and employee experience projects.
• Provide administrative and project support to the HR team and cross-functional partners as needed.
• Lead or support special projects related to workplace operations, employee experience, onboarding, and office improvements.

Skills & Qualifications:

• 1-3 years of experience in office coordination, workplace experience, people operations, administrative support, hospitality, retail operations, or another service-oriented function.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and strong follow-through.
• Warm, professional, service-oriented communication style.
• Ability to work independently, anticipate needs, and take initiative.
• Experience coordinating vendors, supplies, meetings, events, or office logistics preferred.
• Comfort handling confidential information with professionalism and discretion.
• Proficiency with Google Workspace, Microsoft Office, and general workplace technology.
• Experience with HRIS, onboarding platforms, or employee records helpful, but not required.
• Experience in fashion, retail, hospitality, luxury, or a brand-driven environment preferred.

Ideal Candidate Profile

The ideal candidate is someone who takes pride in creating a thoughtful and organized workplace. They are proactive, polished, hands-on, and calm under pressure. They enjoy being the person employees go to for support, while also knowing how to protect boundaries, escalate appropriately, and maintain confidentiality.

This person should be equally comfortable restocking supplies, greeting a candidate, preparing a new hire desk, coordinating a vendor, supporting a townhall, managing office expenses, and helping HR keep employee experience projects moving.

This may be a strong fit for someone coming from retail, hospitality, or another customer-facing environment who is interested in building corporate experience and learning the foundations of workplace experience, People Operations, onboarding, and office management.

Physical Requirements:

• This role is based onsite in a professional office environment.
• Must be able to sit, stand, walk, and move throughout the office as needed; role may require being on your feet approximately 40-60% of the day.
• Must be able to occasionally bend, reach, lift, carry, or move office supplies, packages, event materials, and onboarding items up to 25 pounds.
• May assist with light meeting/event setup, workspace preparation, supply restocking, and general office organization.