What are the responsibilities and job description for the Channel Solution Engineer position at Frame Security?
Description
Location: Tampa, Florida (On-site)
About Frame Security
Frame is on a mission to build the future of Human Security in the AI era. With significant funding, a seasoned cybersecurity team building the right product, and a huge market opportunity, we are just getting started.
Our AI engine develops security awareness training and attack simulations that empower every employee to make smarter security decisions and eliminate human risk. Frame is trusted by leading global organizations on their journey to prevent AI-driven, human-centric attacks across email, voice, video, and beyond. We believe that security starts with humans as the strongest line of defense.
Join us as we build the engine that protects the human layer of every organization in the AI era.
Job Summary: Frame is looking for a Channel Solutions Engineer to develop the sales and technical capability of our reseller and MSP ecosystem.
This role is focused on helping our partners successfully understand how to sell and support the Frame Security platform. You'll develop and deliver the training, sales and technical content, tools, and programs that enable partners to confidently position, demonstrate, implement, and support Frame.
We're looking for someone with strong sales engineering instincts who also loves teaching and creating. You'll understand what partners need to be successful, turn that knowledge into practical enablement, and build programs that scale across our partner ecosystem.
Key Responsibilities
Required Skills & Experience:
Location: Tampa, Florida (On-site)
About Frame Security
Frame is on a mission to build the future of Human Security in the AI era. With significant funding, a seasoned cybersecurity team building the right product, and a huge market opportunity, we are just getting started.
Our AI engine develops security awareness training and attack simulations that empower every employee to make smarter security decisions and eliminate human risk. Frame is trusted by leading global organizations on their journey to prevent AI-driven, human-centric attacks across email, voice, video, and beyond. We believe that security starts with humans as the strongest line of defense.
Join us as we build the engine that protects the human layer of every organization in the AI era.
Job Summary: Frame is looking for a Channel Solutions Engineer to develop the sales and technical capability of our reseller and MSP ecosystem.
This role is focused on helping our partners successfully understand how to sell and support the Frame Security platform. You'll develop and deliver the training, sales and technical content, tools, and programs that enable partners to confidently position, demonstrate, implement, and support Frame.
We're looking for someone with strong sales engineering instincts who also loves teaching and creating. You'll understand what partners need to be successful, turn that knowledge into practical enablement, and build programs that scale across our partner ecosystem.
Key Responsibilities
- Design and execute high-impact partner enablement sessions and Proof of Concept (PoC) evaluations that clearly communicate Frame’s value and secure technical buy-in from key stakeholders.
- Act as the technical backbone for our reseller and MSP partners, providing the training and support necessary to scale our market presence and ensure partner-led success.
- Develop and deliver partner sales and technical onboarding, training, workshops, webinars and certification programs.
- Enable partner sales and technical teams to confidently demonstrate Frame and communicate its value and differentiation.
- Create the enablement materials partners need to succeed, including demo guides, technical pitch decks, discovery guides, battlecards, implementation guides, MSP playbooks, FAQs, and self-service training content.
- Identify common knowledge gaps and technical challenges across the partner ecosystem and build resources to address them.
- Work closely with Channel, Sales Engineering, Enablement, and Marketing to keep partner enablement aligned with our product and go-to-market strategy.
- Continuously improve enablement based on partner feedback, adoption, and performance.
- Partners enabled
- Partner ramp time
- Sales cycle
Required Skills & Experience:
- 2-5 years of experience in Pre-Sales/Post-Sales roles.
- Technical background with hands-on experience in enterprise IT environments, including identity management (Entra ID, Okta), SSO/SAML configuration, domain whitelisting, and customer-facing integrations.
- Experience in AI-driven Cybersecurity and SaaS companies.
- Experience working with resellers and MSPs.
- A "bias for action" mindset-comfortable navigating ambiguity and taking initiative.
- Demonstrated ability to build technical playbooks, POC templates, and demo environments from the ground up.
- Experience with identity providers (Okta/Azure AD), email infrastructure (M365/Google Workspace), and API-based integrations.
- A proven collaborative and clear communicator, with the ability to translate complex technical concepts into clear business value.
- Medical, dental and vision insurance.
- Monthly connectivity reimbursement.
- Unlimited paid time off.
- 401(K) Retirement Savings Plan.
- Free daily on site lunch.
- On site covered parking.
- High Impact: Build and own processes from start to finish that directly impact our product and customers, affecting millions of people.
- Early-Stage Advantage: Join at the ground floor of a category-defining company. The decisions you make today will shape how the world thinks about Human Security tomorrow.
- Built to Win: Frame is backed by world-class investors, operating in a market undergoing a fundamental shift, and has the right team and product.
- Competitive Salary and Meaningful Equity: Our success is your success. Everyone has a meaningful stake in the company.