What are the responsibilities and job description for the Mystery Shopper position at Framax Child Care Food Program?
Company Description
Market Force Program is a computer software company headquartered in Sacramento, California. The company is dedicated to providing innovative solutions that ensure efficiency and effectiveness in child care food programs. With its focus on creating user-friendly software, Market Force supports organizations in simplifying administrative processes. The company is committed to fostering positive outcomes for child care providers and the communities they serve.
Role Description
This is a Part-time Mystery Shopper role based on-site in Modesto, CA. The Mystery Shopper will evaluate customer service, gather insights on market trends, and assess the effectiveness of sales and customer interactions. Day-to-day tasks include conducting in-person visits, completing detailed evaluations, and preparing comprehensive reports based on observations. The role requires keen attention to detail and the ability to provide actionable feedback to improve business practices.
Qualifications
- Market Research and Research skills to gather insights and analyze trends
- Strong Communication and Customer Service skills to interact effectively and professionally
- Sales awareness and the ability to evaluate sales strategies and interactions
- Detail-oriented with excellent observational skills
- Proficiency in preparing reports and providing actionable insights
- High school diploma or equivalent; additional education in business or related fields is a plus