Quality Manager

Quality Manager

Full Time Benefits (Medical, Dental, Vision, 401k with Company Match, PTO)

Job Type: Onsite

Salary Range: $130,000.00 - $150,000.00 DOE

Location: Valencia, CA.

Fralock is an engineered solutions provider of specialty components and subassemblies using advanced materials for high reliability, severe environment, and technically challenging applications. We develop and manufacture custom integrated solutions. Established in 1967, we are a critical solutions provider to Fortune 500 corporations, government, and targeted OEMs in a variety of industries including Semiconductor Equipment Manufacturing, Medical and Life Science, Aerospace and Defense, Industrial, Electronics, and Energy. Fralock is headquartered in Valencia, CA with manufacturing locations located throughout Northern and Southern California.

VISION

To be recognized by our customers as a leading solutions provider of proprietary engineered advanced materials for high reliability, severe environment, and technically challenging applications.

MISSION

To create value, profitably grow, and share our success with all stakeholders.

CULTURE

• Respect – We treat others the way they want to be treated.


• Integrity – We practice a high standard of ethics in our business dealings with customers, employees, and suppliers.


• Responsiveness – We have a sense of urgency in responding to internal and external requests, and work proactively to solve problems.


• Excellence/Competence – We empower our people to continuously improve and execute high quality work.


• Teamwork – We work together to achieve Fralock business objectives by communicating at a high level, by listening and having clarity in our expectations of one another.


• Individual Accountability and Personal Responsibility – We do what we have committed to do when we committed to doing it.


• Continuous Improvement across all segments of the company

This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), the successful candidate must be a "U.S. person" as defined in the ITAR and EAR (which generally means (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, as specified under applicable law.

Job Summary

The Quality Manager works in a hands-on leadership capacity and partners closely with Operations, Engineering, Supply Chain, and Program Management to ensure that quality is built into processes. The Quality Manager is responsible for leading, maintaining, and continuously improving Fralock’s Quality Management System (QMS) to ensure compliance with AS9100, ISO 9001, ISO 13485 (as applicable), FDA requirements, customer standards, and regulatory requirements. The role manages all quality processes to ensure regulatory compliance, customer satisfaction, and operational effectiveness. 

Key Responsibilities

Under minimum supervision, the Quality Manager is responsible for:

• Managing the site QMS for compliance to industry and customer standards.


• Leading Management Review meetings and ensuring actions are followed through. 


• Leading customer, third party, and regulatory audits and managing follow up actions, including ensuring there is continuous audit readiness.


• Supervising the maintenance and effectiveness of the Quality Systems, including reports on RMA's, NCR's, Customer Corrective Actions, and internal Corrective Actions.


• Leading customer interface, including supporting new program launches, First Article Inspection (AS9102), and customer-specific quality requirements. 


• Managing and supporting supplier qualifications, performance, corrective actions, and conducting audits as needed or required. 


• Partnering with internal customers and leaders to reduce scrap, rework, and process variation


• Using data, trend analysis, and KPI’s to drive continuous improvement


• Leading Quality department personnel and participate in the hiring, performance management, work leveling, and development of employees. 


• Other duties as assigned. 

Required Skills

• Demonstrated understanding of manufacturing methods and related systems


• Progressive leadership experience managing a team of exempt and non-exempt employees. 


• Excellent judgment with the ability to make timely and sound decisions.


• Excellent communication, teamwork, project management, and presentation skills. 


• Excellent leadership/management and business acumen skills.


• Strong interpersonal skills and ability to deal effectively with individuals at all levels.


• Strong organizational, problem-solving, and analytical skills.


• Working knowledge of data collection, data analysis, evaluation, and problem-solving tools.


• Able to compute, analyze, compile, compare and coordinate data and processes.


• Demonstrated commitment to excellence and high standards 


• Working knowledge of ERP software, MRP, Scheduling and Planning systems, MS Office 


• Demonstrated competence in addressing Cost of poor Quality through a data-driven and metric-driven approach.

Preferred Skills

• Five (5) to seven (7) years of experience in Aerospace, Defense, Medical, or Semiconductor manufacturing.


• Fluent with Made2Manage MRP/ERP system 


• Knowledge of military and commercial specifications and standards 


• Lean manufacturing /six sigma training and experience

Education Requirements

• Bachelor’s degree (B.A. /B.S.) in related engineering field; and/or, ten (10) years of experience in progressive leadership roles; or equivalent years of experience and education. 

Physical Requirements

• Sitting/Walking/Standing


• Minimum 25 lb lifting requirement


• Able to ascend/descend stairs while carrying acceptable loads

Working Conditions

• Climate controlled office and production environment.

• Safety-toed shoes required and other Personal Protective Equipment (PPE), as needed. 

All offers of employment at Fralock are contingent upon clear results of a background check. Background checks may include some or all the following depending on job title and responsibilities:

• Social Security Verification


• Prior Employment Verification


• Criminal History


• Personal and Professional References


• Motor Vehicle Records


• Credit History

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of a position.

Fralock provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.