POSITION OVERVIEW |
The Import Specialist will be responsible for coordinating and managing the import processes for our clients, ensuring compliance with international trade regulations, and optimizing supply chain operations. The ideal candidate will have a strong understanding of global logistics, excellent communication skills, and a proven track record of delivering exceptional service to clients. |
KNOWLEDGE SKILLS REQURED |
Integrity Adhere to Fracht’s Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame. Flexibility Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities. | Communication Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly. Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions. Accountability Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency. |
DUTIES AND RESPONSIBILITIES |
- Coordinate and manage the end-to-end import processes while adhering to international trade regulations, customs requirements, and company policies.
- Prepare and review all necessary import documentation, including bills of lading, commercial invoices, packing lists, certificates of origin, and customs declarations.
- Ensure accurate classification of goods and other applicable regulations to determine proper import duties and taxes.
- Collaborate with clients, suppliers, and freight carriers to schedule shipments, negotiate freight rates, and resolve any issues or delays.
- Monitor and track shipments to ensure on-time delivery, identify potential bottlenecks, and provide proactive solutions to minimize disruptions.
- Maintain strong relationships with shipping lines, airlines, and other service providers to optimize freight forwarding operations.
- Stay updated on changes in international trade regulations, tariff schedules, and customs procedures to ensure compliance and provide guidance to clients.
- Handle inquiries and provide timely and accurate information to clients regarding shipment status, documentation requirements, and customs clearance processes.
- Assist in the preparation of quotations, cost estimates, and pricing strategies for import services.
- Continuously identify opportunities for process improvements, cost savings, and enhanced customer satisfaction in the import operations.
- Execute invoicing and closing of files as per established guidelines and KPI’s
- Provide daily activity reports to management.
- Other ad-hoc projects as requested by management
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EDUCATION AND/OR WORK EXPERIENCE REQUIRED |
- Minimum of 3 years of experience in import operations within the freight forwarding industry.
- In-depth knowledge of international trade regulations, customs procedures, and documentation requirements.
- Strong communication and interpersonal skills to effectively collaborate with clients, suppliers, and service providers.
- Excellent organizational and time management abilities to handle multiple shipments and deadlines simultaneously.
- Proficient in using computer systems and software for tracking shipments, generating reports, and managing documentation – Cargowise preferred
- Problem-solving mindset with the ability to think critically and propose creative solutions to challenges.
- Attention to detail and accuracy in preparing and reviewing import documentation.
- Ability to work independently and as part of a team in a fast-paced and dynamic environment.
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PHYSICAL REQUIREMENTS |
- Safely and successfully performs the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to lift and carry up to 20 lbs.
- Must be able to sit for prolonged period of time in office environment, desk setting
- Must be able to talk, listen and speak clearly on telephone.
Diversity and Inclusion: We
believe in creating an inclusive environment where everyone feels empowered and
supported. We encourage individuals of all backgrounds, identities, and
abilities to apply. We are committed to diversity and are proud to be an equal
opportunity employer.
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