Sales Assistant (Apparel Manufacturing)

Job Description

We are seeking a motivated and detail-oriented Sales Assistant to support our growing sales and production teams. The ideal candidate will be a proactive problem-solver with strong organizational and communication skills who can thrive in a fast-paced apparel manufacturing environment. This role is a great opportunity to learn the business from the ground up and grow into future account management or sales leadership positions.

Key Responsibilities

Sales Enablement & Customer Support

• Assist the sales team with quotes, proposals, presentations, and sample coordination.
• Track customer orders and proactively communicate updates to account reps and clients.
• Prepare for client meetings, organize product samples, and ensure follow-ups are completed.
• Maintain accuracy of CRM data (HubSpot/ShopVox) and customer records.
  
  

Prospecting & Lead Management

• Support sales representatives by building and managing lead lists in HubSpot and Airtable.
• Assist with prospect research, outreach campaigns, and trade show follow-ups.
• Execute and monitor email/CRM sequences to ensure timely touches with prospects and clients.
• Track engagement metrics (opens, clicks, replies) and prepare weekly lead status reports for the sales team.
  
  

Operational Support

• Collaborate with supervisors, production, and purchasing teams to ensure smooth order flow.
• Coordinate proofing, swatches, and approvals between customers and vendors.
• Help manage shipping schedules and documentation for customer deliveries.
  
  

Communication & Office Support

• Serve as a first point of contact for calls, emails, and general inquiries.
• Manage shared inboxes and ensure timely responses to customers and vendors.
• Support day-to-day administrative tasks that keep the office running efficiently.
  
  

Qualifications

• Prior experience in sales support, customer service, or office administration; apparel, promotional products, or B2B manufacturing industry experience preferred.
• Familiarity with lead management, CRM systems (HubSpot preferred), and email marketing/sequencing tools.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills, with a professional and customer-first approach.
• Attention to detail and accuracy when handling sales orders, client data, and documentation.
• Technical proficiency with Microsoft Office Suite, Google Workspace, and comfort learning new platforms (Shopify Plus, HubSpot, ShopVox, Airtable).
  
  

Job Details

• Type: Full-time
• Schedule: Monday to Friday, 8-hour shift
• Benefits: Health insurance, paid time off, and retirement plan
• Work Location: In person
• Pay Range: $20–$25 per hour, with opportunities for growth into account management or sales leadership