What are the responsibilities and job description for the IT Systems Administrator position at FPC INTL?
Position Overview
Noble Company, a subsidiary of FPC International, Inc., is seeking an IT Systems Administrator. This role will serve as the sole internal resource responsible for managing and maintaining all technology systems within Noble Company. This role ensures seamless software and hardware support, oversees system upgrades and implementations—particularly in a manufacturing setting—and provides essential employee training and onboarding to support operational efficiency and continuity.
Company Culture
Noble Company prides itself on an entrepreneurial and family-friendly atmosphere that encourages work-life balance. The company values new ideas and offers a collaborative environment where employees are empowered to make a tangible impact.
Job Details
- Location: Spring Lake, MI
- Work Schedule: Generally regular work hours, Monday to Friday, 8 hours per day, some evening and weekend hours may be required.
- Reporting To: Controller
- Travel: Up to 10% may be required
- Certifications: Microsoft or PMP preferred but not required
Ideal Candidate Qualifications
- Training or certification in Microsoft Office products, networking, or IT support tools is a plus.
- Experience implementing new software in a manufacturing environment.
- Strong knowledge of Windows OS, Microsoft Office Suite, and networks.
- Proven ability to manage IT projects and collaborate across departments.
- Skilled in troubleshooting and resolving technical issues independently.
- Familiarity with IT ticketing systems and remote support tools.
Responsibilities
- Provide software and hardware support across the organization, including desktops, laptops, printers, and mobile devices.
- Perform system maintenance, updates, and troubleshooting for all IT infrastructure. Resolves system outages.
- Deliver help desk-style support to employees, resolving technical issues and responding to user inquiries in a timely and professional manner.
- Lead and manage IT-related projects, including system upgrades and software implementations.
- Support new hire onboarding and employee terminations, including account setup, access provisioning, and equipment deployment.
- Deliver employee training on Microsoft Office products and other relevant software tools.
- Maintain documentation of IT systems, licenses, assets, procedures, and troubleshooting guides.
- May collaborate with external IT service provider SJA (Grand Rapids, MI) for escalated support and specialized services.
- Ensure data security, backup integrity, and compliance with company policies.
Position Requirements
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
- Minimum of 4 years of hands-on IT experience, ideally in a manufacturing or small business environment.
- Proven experience implementing and supporting software and hardware systems.
Benefits and Growth
Despite being a small company, Noble Company offers comprehensive benefits similar to those of larger organizations. These include:
- 401(k) match
- Medical, dental, and vision insurance
- Short and long-term disability coverage
- Life and accidental insurance
- 10 paid holidays starting immediately
- Generous PTO plan based on years of service
- Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster employee growth
About Noble Company
Established in 1946, Noble Company manufactures high-quality building products for industries such as tile, plumbing, heating and cooling, and fire sprinkler systems. Since its acquisition by FPC International, Inc. in February 2016, the company has operated manufacturing facilities in Spring Lake, Michigan, and Baton Rouge, Louisiana. Known for reliability and exceeding industry standards, Noble Company products include Chloraloy® and NobleSeal® waterproofing sheet membranes, FreeStyle Linear Drains™, NOBURST® antifreeze/heat transfer fluid, FireFighter® antifreeze, and more.