What are the responsibilities and job description for the Retail Associate position at Foxwoods Resort Casino?
Under the direction of the Retail Management Team, the incumbent creates a positive shopping experience for customers providing exceptional service, maintaining standards and ensuring that all transactions are processed accurately. Responsible for providing outstanding Guest Service to all guests, internal as well as external. Must possess the ability to multitask proficiently while promoting the culture of Guest Service. Must possess the ability to build quality guest relationships that result in increased sales and repeat business. Must possess the ability to increase sales and strive to achieve daily/monthly/annual budgetary goals via knowledge, service and repeat sales/business. Must be able to assist with inventories to insure a complete and accurate count of merchandise. Must be professional, courteous, and have a friendly demeanor. Must be proficient in register transactions and have ability to adapt to new technology. Ability to speak, read, write, and understand English, required. Must possess a clear, pleasant speaking voice and ability to communicate effectively. Must successfully complete a math test and writing sample.
