What are the responsibilities and job description for the Front Office Shift Manager position at Foxwoods Resort Casino?
Under the supervision of the Front Office Manager, the incumbent assists with daily front office activities and provides guidance to subordinate personnel to ensure courteous hotel/resort services. High school diploma or GED as well as a minimum of one (1) year of front desk experience. Must possess proven leadership ability necessary to provide guidance to subordinate personnel and develop short-term developmental goals. Must possess a high degree of interpersonal and customer relation skills necessary to ensure total guest satisfaction. Position requires ability to stand and walk 90% of the time. Extensive periods of keyboarding is required. Must have the ability to lift up to 50lbs.