What are the responsibilities and job description for the Food Server-DraftKings position at Foxwoods Resort Casino?
Job Summary
Under the direction of the Assistant Manager, the incumbent provides meal service to patrons, secures funds, records non-gaming revenue, prepares deposits and conducts other monetary or control procedures as required in various restaurants. High School diploma or equivalent preferred as well as a minimum of one (1) year of food serving experience required. Must be 18 years of age. Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously, ability to record orders and enter as required into computer system, present a well-groomed, professional appearance and speak, read and write in English.
Duties & Responsibilities
•Must adhere to the Mashantucket Pequot Tribe's Policies and Procedures.
•Serves all guests according to established standards of quality.
•Completes all set-up and closing duties in a timely fashion.
•Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment.
•Adheres to food and beverage policies and procedures and state liquor laws.
•Relays guest complaints/compliments to the appropriate supervisor.
•Observes diners to respond to additional requests and to determine when meal is completed.
•Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude.
•Promotes positive public/employee relations at all times.
•Maintains a clean, safe, hazard-free work environment within area of responsibility.
•Participates as a panel member on MPGE's Board of Review as needed.
•Performs all other related and compatible duties as assigned.
Education and Experience
• High School diploma or equivalent preferred as well as a minimum of one (1) year of food serving experience required. Must be 18 years of age.
Qualifications
•To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
•Experience in high volume food service preferred.
•Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously.
•Ability to record orders and input as required into computer system.
•Must present a well-groomed, professional appearance and speak, read and write in English.
Physical Demands
•The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
•While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
•Routine standing and walking; frequent carrying of weights of up to 30 lbs.
Work Environment
•The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
•THE MASHANTUCKET PEQUOT TRIBE PRACTICES TRIBAL AND NATIVE AMERICAN PREFERENCE (33 M.P.T.L.) IN HIRING AND IS AN EQUAL OPPORTUNITY EMPLOYER.