Assistant General Manager - Hell's Kitchen

Job Summary:
Are you ready to lead a high-energy restaurant team and deliver world-class dining experiences? As the Assistant General Manager at Hell’s Kitchen, you will work alongside the General Manager to oversee daily operations, manage staffing, and ensure the seamless execution of service standards. You will mentor and develop a talented team, maintain operational excellence during peak business periods, and help uphold the globally recognized standards of a Gordon Ramsay restaurant. This is an exciting opportunity for a results-driven leader with a passion for hospitality and high-volume restaurant management.

Primary Duties and Responsibilities:

• Support the General Manager in managing all daily operations of the restaurant.

• Lead, train, and develop front- and back-of-house team members, fostering a culture of accountability, teamwork, and excellence.

• Oversee staffing levels, scheduling, and team performance to ensure operational efficiency.

• Uphold Hell’s Kitchen’s guest service standards, leading by example.

• Ensure seamless operations during peak business periods while delivering exceptional guest experiences.

• Collaborate with the Food & Beverage department on operational strategies, special events, and initiatives.

• Monitor team performance and provide coaching, feedback, and development opportunities.

Minimum Qualifications and Education:

• Minimum of 1 year in a supervisory role in a high-volume restaurant OR 3 years of relevant restaurant experience in a high-volume environment.

• Proven experience leading a team and managing restaurant operations.

• Associate’s Degree or higher, completion of an internal development program, or equivalent experience in a similar or higher-level role.

Skills & Knowledge:

• Strong leadership, organizational, and communication skills.

• Ability to thrive in a fast-paced, high-pressure environment.

• Passion for delivering exceptional guest experiences.

• Flexibility to work evenings, weekends, holidays, and peak business periods.

Work Environment:

• Fast-paced, high-profile restaurant environment located inside Foxwoods Resort Casino.

• Ability to manage multiple priorities during peak dining periods.

Why Join Us:

• Work for a world-renowned Gordon Ramsay restaurant at Foxwoods Resort Casino.

• Lead a high-performing, dynamic team in a prestigious, high-volume dining environment.

• Opportunities for professional growth and advancement.

• Be part of an exciting, fast-paced workplace where every day is different.

Benefits/Perks

• Medical, Dental Vision Coverage, 3 Tier Prescription Program, 401k Match, Disability Insurance, Childcare Reimbursement, Work/Life Issues Support, Tuition Reimbursement, Paid Personal Days, Gym Membership Reimbursement, Paid Meals, and more!

**THE MASHANTUCKET PEQUOT TRIBE PRACTICES TRIBAL AND NATIVE AMERICAN PREFERENCE (33 M.P.T.L.) IN HIRING AND IS AN EQUAL OPPORTUNITY EMPLOYER**