Demo

Director of Quality

Foxconn Industrial Internet
Mount Pleasant, WI Full Time
POSTED ON 12/28/2025
AVAILABLE BEFORE 1/19/2026
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Director of Quality to lead the development, implementation, maintenance, and evaluation of all production QA systems and processes throughout our organization. The Director of Quality will ensure that the company strives to exceed standards set by regulatory agencies and customer requirements, demonstrate advanced organization, prioritize appropriately, and assist the Manufacturing Quality Department as needed. This dynamic position will require a self-motivated individual willing to commit their visible presence to both in-office and in-factory settings.

Job Responsibilities:
  • Develops and implements quality policies, procedures, and objectives to ensure goals are achieved, including industry-specific quality standards to ensure compliance with customer and regulatory requirements.
  • Provides direction, supervision, and mentorship to ensure alignment with quality policy, strategic objectives and organization goals that drive to Zero Defect plans and Strategy.
  • Collaborates with senior leadership for planning, execution, and management of critical business performance, process improvements, and other strategic initiatives.
  • Establishes and maintains relationships with customers, vendors, and regulatory bodies to ensure adherence to standards, additionally serving as a liaison between the organization and external parties.
  • Develops a highly capable quality assurance staff by recruiting, organizing, and developing the team, based on a culture of continuous improvement and challenging assumptions.
  • Adopts quality-training programs that promote a culture a Safety First, Quality Always.
  • Manages compliance with federal, state, and local regulations and minimize risk to employees, customers, and liability to the business.
  • Ensures products conform to established company and regulatory performance and quality standards.
  • Review, analyze and report on quality discrepancies and data related to production.
  • Leads integrated senior management teams to determine strategy and tactical deployment, improve performance, lower costs, and generate innovative solutions with a continuous improvement mindset.
  • Investigates problems and develops disposition and corrective actions for discrepancies using proven RCCA techniques and driving sustainable preventive improvements.
  • Interfaces with stakeholders to ensure requirements are met.
  • Collaborates to implement corrective actions, dispositions, process optimization and modifications – makes the news, does not just report the news.
  • Can marshal resources to get things done, orchestrate multiple activities at once to accomplish a goal, use matrix resources effectively and efficiently, and arrange information in a useful manner.
  • Exhibits a high degree of technical credibility and communicates highly technical information in a simplistic and easily understandable way.
  • Ensures site compliance with Quality Management Systems and is responsible for the continued certification of ISO9001, ISO14001, IATF 16949 and other relevant standards.
  • Uses the methodologies developed in supporting the above compliances to drive continuous improvement (e.g., PFMEAs, control plans, statistical process control, Kaizen principles, etc.). This is not a position about creating paperwork; it is about using the fundamentals of quality systems to consistently achieve product and production excellence.
  • Demonstrates mastery of the functional domain in Quality Sciences, strategies, standards & controls. Ability to guide implementation in appropriate applications through design and development into a high-mix/low-volume manufacturing and supply base.
  • Possess strong communication and presentation skills to facilitate effective communication at all levels of the organization and across multiple cultures as well as to the customer and partner communities.
  • Needs to be a hands-on leader willing to take responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision.
  • Is a champion of innovative ideas influencing affordability and production on the factory floor.
  • Other Duties as assigned.

Qualifications:
  • Bachelor’s degree in Engineering field (Industrial, Manufacturing, Electrical, or Mechanical) required, Master’s degree in Engineering preferred.
  • 10 years of relevant leadership in contract electronics manufacturing in Engineering, Operations, and/or Quality required, preferably with 5 years as a Quality Director or equivalent level.
  • 10 years of experience with Best-in-Class Manufacturing Principles, techniques, and Zero-Defect tools and processes required.
  • Previous managerial experience required; experience managing a Manufacturing Quality Department strongly preferred.
  • Experience with AS9145 APQP/PPAP implementation and maintenance internally through the product life cycle and with suppliers required.
  • In-depth understanding of quality standards and systems such as ISO 9001, ISO 14001, ISO 45001 etc. required.
  • ASQ CMQ, CQE certification or similar required.
  • LSS Green Belt or Black Belt Certification strongly preferred.
  • Must be capable of influencing a wide range of audiences, demonstrated leadership skills to win support without direct reporting structure.
  • Strong written, analytical, and verbal communication skills
  • Must be able to lift/carry/push/pull up to 50lbs and be able to stand/sit/walk for 8 hours per day.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company:
FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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