Programs Manager (G-Project)

Job Description:

This position is responsible for managing and coordinating a cross-functional contract manufacturing team through the complete lifecycle of a customer’s product.

Duties And Responsibilities:

• Manage and coordinate a cross-functional internal team to ensure on-time, quality delivery of customer products.
• Develop, maintain, and communicate detailed program schedules.
• Interface with customer and internal teams during all phases of the product lifecycle (New Product Introduction, Sustaining, and End of Life).
• Responsible for establishing customer contract/agreement and ensuring all terms are maintained.
• Monitor key performance metrics to effectively measure project status.
• Develop competitive, yet profitable cost models.
• Work with customers to resolve conflicts or other product issues.
• Secure required capacity and manpower to support product volume requirements.
• Ensure global supply chain functionality, play lead role in resolving any internal site or external supplier disruptions.
• Oversee ECO (engineering change order) and change management process.
• Lead continuous process improvement teams.
• Perform other duties as assigned.
  
  

Required Knowledge, Skills, And Abilities:

Excellent organizational, analytical, problem solving, and prioritization skills

Proven ability to function independently and multi-task

Excellent communication (written and verbal) skills

Overview:

As a Supply Chain Specialist, your primary objective is to ensure the seamless flow of materials and products across our global supply chain and internal day-to-day operation (Sorting), inventory control, enhancing operational efficiency and customer satisfaction. You will support the implementation and monitoring of supply chain strategies, ensuring timely delivery and alignment with business goals.

Duties And Responsibilities:

• Understands manufacturing supply chain processes and requirements for sorting products and staging orders to be delivered to the production line.
• Assisting planning on physical inventory
• Communicates, and resolves supply chain issues between with internal product lines.
• Exercises overall ownership of the managed accounts. Be the bridge among customers and Factory, R&D, Supports, Suppliers etc.
• Oversee production/delivery schedules to meet customer requirements.
• Ensure customer satisfaction with timely deliveries.
• Perform material RMA to return defective materials back to suppliers and help with entering work orders. Inputs for the production line.
• Plan the required materials and purchase quantities to fulfill the demand of the service line. Submit work orders. Utilize SAP, Excel, and Microsoft Office 365 and the internal system, ensuring materials meet specifications, quality standards, and are cost-efficient.
• Excellent interpersonal skills, verbal and written communication, in English and Mandarin Chinese.
• Proven ability to work both collaboratively on a team as well as independently on multiple high-priority projects.
• Ability to demonstrate critical thinking and decision-making skills.
• Plan, schedule, coordinate, and expedite material issues/products to the production floor.
• Track effective inventory transaction management (in/out).
  
  

Education and Experience:

• Bachelor's degree in engineering, business management, information technology, marketing, or related field.