Payment Applications Coordinator

As a member of the Accounts Receivable team, the Payment Applications Coordinator is responsible for accurately applying client payments, ensuring the timely reconciliation of financial transactions, and supporting the overall efficiency of the accounts receivable process.

ESSENTIAL FUNCTIONS:

• Process daily cash posting, customer refunds, write-off processing, and transfer requests.
• Post incoming payments (checks, wires, ACH, credit card transactions) to client accounts accurately and efficiently.
• Ensure proper allocation of payments to invoices and assist in resolving discrepancies and unapplied cash.
• Collaborate with the Collections team to address payment issues and support resolution of outstanding balances.
• Follow internal controls and procedures related to payment application.
• Monitor and report on unapplied cash and payment trends as directed.
• Work closely with billing, collections, and accounting teams to ensure alignment and data integrity.
• Assist with month-end and year-end closing activities related to cash receipts.
• Support audits and compliance reviews by providing documentation and process insights.
• Maintain thorough documentation of processes to support training and compliance.
• Stay current on technological advancements in payment application and leverage available tools to boost productivity.
• Provide assistance to attorneys, business professionals and clients on payment applications related matters as directed by management.

ADDITIONAL FUNCTIONS:

• Other duties and projects, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• High School Diploma or equivalent, required. Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.

Experience:

• 2 years of experience in accounts receivable or payment processing. Experience in a law firm or professional services environment, preferred.

Knowledge, Skills, & Abilities:

• Familiarity with electronic payment systems and banking procedures.
• Strong attention to detail; with a focus on accuracy.
• Professional communication skills, ability to speak clearly, confidently, and respectfully with clients, attorneys, and business professionals.
• Strong organizational skills and ability to manage high volumes of transactions and meet deadlines.
• Strong customer services skills. Maintain professionalism and responsiveness in all interactions.
• Integrity & Confidentiality to handle sensitive financial information with confidentiality and professionalism.
• Adhere to company policies and regulatory standards.
• Ability to work independently as well as in a team environment.
• Respond effectively to changes in systems, processes, or priorities.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

The Firm provides equal employment opportunity to all employees and applicants for employment without regard to a person’s race, color, religion, sex, gender, pregnancy, childbirth, breastfeeding or related medical conditions, gender identity or expression, sexual orientation, age, ancestry, national origin, marital status, military or veteran’s status, medical condition, disability, individual genetic information, protected leave or any other factor protected under federal or state applicable laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.