What are the responsibilities and job description for the Document Control Specialist position at Fox Factory?
What We Do
We’re not just another parts manufacturer, Sport Truck USA, Inc., a proud division of FOX Factory, has spent over three decades perfecting what it means to build world-class suspension solutions and off-road components. What started as a local off-road shop has grown into a national leader in suspension design, engineering, and manufacturing, uniting iconic brands like BDS Suspension, Zone Offroad, JKS Manufacturing, and Baja Kits. You’ll work with a team that takes pride in what we build and ship. We offer competitive pay, solid benefits, employee discounts, and a workplace culture that values teamwork, accountability, and getting great products into the hands of our customers.
We design it. We build it. We test it. We deliver. From concept to finished product, we own the process — delivering better-designed parts and supporting enthusiasts with industry-leading warranties, same-day shipping, and technical expertise.
Being part of FOX Factory means our commitment to ride dynamics and performance runs even deeper. We leverage FOX’s global engineering, innovation, and performance heritage to push boundaries in every product we make — making vehicles more capable, more durable, and more ready for whatever the trail (or highway) throws at them.
At our core, we’re driven by a culture of quality, precision, and passion. If you’re into trucks, Jeeps, off-road culture, or just building cool things that people are genuinely passionate about — this is the place for you.
Position Summary:
Working within the Document Control Department, this person will analyze and review engineering and documentation additions and changes for accuracy, completeness and compliance to company and customer’s requirements. Duties will include creating part numbers for assemblies, fabricated and commercial parts. In addition, this position will be responsible for creating and altering multilevel BOMs, and submitting Engineering Change Orders.
Position Responsibilities:
- Generate Bill of Materials and Routings, assigning documentation and/or part/program numbers as applicable, device history records, and issuance of Standard Operating Procedures.
- Ensure that proper procedures are being followed when making changes, additions and deletions.
- Maintain the Change Control Process. This includes the preparation of change requests, insuring the appropriate functional reviews and sign-off, and maintaining the records of the changes. Post changes to computerized or manual records, release documents, and notify affected departments.
- Consult with engineers, managers, and sales to prepare documents and change requests. Work with document originators to resolve discrepancies.
- Maintain established data distribution system and expedite review, signature approval, and release of documentation in a timely manner.
- Manage and maintain active, obsolete, and computerized files which support the documentation system.
- Participate in the training of new Engineers on how to use our systems.
- Participate in the development of new processes and in and process and system improvement projects.
- Development of a Master Data Management Tool together with the global team to streamline processes.
- ISO 45001 document control process set up: manage layer one and two documents release and audit.
- Troubleshoot attribute anomalies and conduct data cleaning in advance of Oracle transition.
- Manage docs release process, auditing and change management of future ISO9001 system.
Specific Knowledge, Skills or Abilities Required:
- Must be detail oriented.
- Must be a self-starter, able to work independently as well as work well with a team.
- Ability to communicate with all levels of the organization.
- Ability to write or help write procedures and work instructions.
- Advanced proficiency with Microsoft Word, Excel, Sharepoint and Outlook.
- Advanced proficiency with Filemaker, Epicor, Oracle and the ability to learn several custom applications.
Position Qualifications:
Education:
Associates degree in business related field required; Bachelor’s degree preferred.
Experience:
2 years of experience in business.
Experience In Engineering And Documentation Control Systems Preferred.
MRP software Experience
Work Environment and Physical Requirements:
Office Environment
Ability to sit for long periods of time
Vision abilities required to validate and enter data on computer
Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.
Note:
FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.
Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.