EVV Data Entry Specialist – Bilingual English/Spanish

Position Overview

Fox Chase Home Care is seeking a detail-oriented, dependable, and bilingual (English/Spanish) EVV Data Entry Specialist to join our team.

The ideal candidate will be responsible for monitoring, reviewing, and accurately maintaining Electronic Visit Verification (EVV) records, caregiver visit documentation, and service-related data.

This position requires excellent attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced home care environment.

Fluency in both English and Spanish is required. Previous home care or EVV experience is strongly preferred.

Key Responsibilities

Electronic Visit Verification & Data Entry

• Monitor and review daily caregiver clock-ins, clock-outs, and visit records.
• Identify missing visits, incomplete time entries, and EVV discrepancies.
• Enter, update, and maintain accurate caregiver visit information in HHAeXchange (HHAX).
• Review timesheets and supporting documentation for accuracy and completeness.
• Investigate and resolve EVV exceptions in accordance with agency policies and applicable requirements.
• Ensure visit records accurately reflect services provided and authorized hours.
• Maintain accurate records of corrections, follow-ups, and outstanding discrepancies.

Caregiver Communication & Follow-Up

• Contact caregivers regarding missing clock-ins, clock-outs, and incomplete visit documentation.
• Communicate effectively with English- and Spanish-speaking caregivers.
• Provide basic guidance to caregivers on proper EVV procedures.
• Follow up on outstanding timesheets, missing information, and documentation requests.
• Escalate recurring EVV issues or compliance concerns to management.

Documentation & Compliance

• Ensure EVV records are complete, accurate, and maintained in accordance with applicable Medicaid and MCO requirements.
• Assist with EVV-related audits, record reviews, and documentation requests.
• Maintain confidentiality of participant and caregiver information.
• Collaborate with scheduling, case management, payroll, and compliance departments to resolve discrepancies.
• Complete assigned data entry tasks accurately and within established deadlines.

Required Qualifications

• Bilingual in English and Spanish – REQUIRED.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office and computer-based systems.
• Strong organizational, communication, and time-management skills.
• Ability to manage a high volume of records and meet daily deadlines.
• Ability to communicate professionally with caregivers and internal staff.
• Ability to work independently and collaboratively in a fast-paced office environment.

Preferred Qualifications

• Previous experience in the home care industry.
• Experience using HHAeXchange (HHAX) or another EVV platform.
• Knowledge of caregiver timesheets, visit verification, and service documentation.
• Familiarity with Pennsylvania Medicaid and Community HealthChoices (CHC).
• Experience resolving EVV exceptions and missing visit records.
• Previous administrative, data entry, or healthcare office experience.

Ideal Candidate

We are looking for someone who is organized, reliable, detail-oriented, and comfortable working with large volumes of information.

The successful candidate will understand the importance of accurate documentation, timely follow-up, and maintaining compliance with agency and regulatory requirements.

Experience is valuable, but we also welcome candidates with strong administrative and data entry skills who are eager to learn the home care industry.

Why Join Fox Chase Home Care?

Join a collaborative team dedicated to supporting caregivers, maintaining accurate service records, and ensuring quality home care operations.

We value accountability, teamwork, professionalism, and individuals who take pride in their work.

How to Apply

Interested candidates are encouraged to submit their resumes through Indeed.

Bilingual proficiency in English and Spanish is mandatory for this position.

Fox Chase Home Care is an Equal Opportunity Employer. We consider qualified applicants without regard to protected characteristics under applicable law.

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Have you previously worked with HHAeXchange (HHAX) or another EVV system?
• Do you have experience reviewing caregiver timesheets or correcting missing visit entries?
• How many years of data entry or administrative experience do you have?

Language:

• Spanish (Required)

Work Location: In person

Salary : $42,925 - $58,666