What are the responsibilities and job description for the Fox Toyota Service Cashier position at Fox Auto Team?
We’re looking for a Cashier who enjoys creating great experiences for our customers.
Summary
Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Essential Duties
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides cash refunds or credit memorandums to customers for returned merchandise.
- Operates cash register.
- Reconciles cash drawer daily.
- Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices, rental forms; lists missing documents.
- Closes all open invoices.
- Reconciles gas purchase statements.
- Assists service and parts department with telephone coverage.
- Provides clerical and secretarial assistance to parts and service departments.
- Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.
- Other duties as assigned.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401K with company match
About Our Dealership
Fox Automotive is a family owned and operated business so we put Family Values first in everything we do. We appreciate our customers and aim to make them customers for life! We also value community. We support local business, vendors, suppliers and charitable organizations. We want to give back to our community and cultivate long term relationships with our neighbors.
