Parts Manager - Automotive - Fowler Toyota Norman

Lead Our Parts Department. Drive Performance. Build Relationships.

Parts Manager – Automotive - Fowler Toyota Norman

Fowler Toyota Norman, a proud family-owned dealership, is seeking a motivated, detail-oriented Parts Manager to lead our parts department and contribute to our continued success.

We're looking for a results-driven leader with experience in inventory management, team development, and customer service who understands how to operate an efficient, profitable parts department. The ideal candidate will work closely with our service team, maintain effective inventory controls, develop department personnel, and help deliver an exceptional customer experience.

Key Responsibilities

Leadership & Team Development

• Recruit, hire, train, motivate, and manage parts department personnel.
• Monitor employee performance and conduct regular performance evaluations.
• Administer payroll for all parts department associates.
• Conduct weekly department meetings and participate in weekly management meetings.
• Participate in operational planning and departmental goal setting

Inventory Management & Profitability

• Analyze monthly sales, expenses, and inventory performance to achieve department profitability goals.
• Forecast department goals and objectives and implement strategies to achieve them.
• Oversee stock order procedures and ensure orders are processed accurately and efficiently.
• Maintain inventory investment and days' supply in accordance with company performance metrics.
• Manage inventory mix to achieve first-time fill-rate goals.
• Partner with vendors to maintain an appropriate mix of commodities, including tires, batteries, and other key products.
• Process daily stock orders and verify the accurate receipt and processing of parts.
• Monitor and control obsolete inventory in accordance with company guidelines.

Customer Service & Operational Excellence

• Work closely with the service department to ensure special-order parts are available and installed in a timely manner.
• Support customer satisfaction initiatives throughout fixed operations.
• Maintain effective communication and collaboration across departments.
• Maintain the parts department facility and equipment in good working condition.
• Enforce applicable OSHA standards, workplace safety procedures, and regulations.

Qualifications & Experience

• Two to four years’ related experience and/or training; or equivalent combination of education and experience
• Toyota or other automotive manufacturer dealership parts management experience preferred.
• Strong leadership, organizational, and inventory management skills
• Knowledge of dealership parts operations and inventory control best practices
• Ability to analyze departmental performance, manage expenses, and support profitability goals.                                                  
• Strong communication, problem-solving, and team-building skills.
• Commitment to delivering exceptional customer service and maintaining efficient department operations.

Requirements

• Valid Driver's License
• Driving record acceptable to the company’s insurance carrier

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Parts Manager regularly stands, walks, and sits and frequently reaches with their hands and arms; climbs or balances; and stoops, kneels, crouches, or crawls. The position requires regularly lifting and/or moving items weighing up to 50 pounds.

Candidates should be comfortable working in a warehouse environment and operating or working around material-handling equipment, including hand trucks and forklifts, as appropriate.

Compensation

• Highly competitive compensation package based on market conditions and experience.

What We Offer 

Perks & Benefits

Fowler offers medical, vision, dental, life, & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, and Paid Holidays & Parental Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs.

The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair

The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.

Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.

Our dedication to the development and advancement of our people, technology and systems will help us get there together.

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.