What are the responsibilities and job description for the Coki Bay Boutique Manager position at Fowler Toyota Norman?
Coki Bay Boutique Manager | Fowler Toyota Norman
Do you have a passion for retail, fashion, décor, and creating unforgettable customer experiences?
Coki Bay, the specialty boutique inside Fowler Toyota Norman, is looking for a creative, motivated, and trend-savvy Gift Shop Manager to lead our growing boutique team!
As the Gift Shop Manager, you’ll oversee the day-to-day operations of the boutique while bringing fresh ideas, stylish merchandise, and exceptional customer service to life. The Manager creates a welcoming shopping experience while ensuring operational efficiency and profitability.
Job Responsibilities include:
- Identify customer preferences and forecast consumer trends
- Evaluate supplier options according to prices, quality etc. and determine the best choices
- Building strong relationships with vendors and suppliers
- Discover and purchase new products and check the quality and popularity of those already on our shelves
- Negotiate terms of agreements to achieve the best deal for our company
- Ensure the timely delivery of products and compliance with the contracts of purchase
- Monitor stock levels and make plans for buying
- Forge and maintain trust relationships with suppliers to promote fair dealing
- Attend wholesale markets and exhibitions to procure goods and remain up-to-date with market trends
- Hires, trains, motivates, counsels and monitors performance of gift shop staff
- Greets customers in a pleasant and professional manner
- Performs sales transactions and returns
- Handles customer complaints with poise and integrity
- Maintain a clean, organized, and welcoming store environment
What We’re Looking For
✔ Retail management or boutique experience preferred
✔ Strong leadership and communication skills
✔ Eye for style, merchandising, and customer trends
✔ Organized, self-motivated, and detail-oriented
✔ Passion for customer service and creating memorable experiences
Education and/or Experience
High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
What We Offer
Perks & Benefits
Fowler offers medical, vision, dental life & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays, and Parental Leave & Bereavement Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs. Fowler also offers the Mamava Lactation Pods for customers and personnel.
The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.
Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.
Our dedication to the development and advancement of our people, technology and systems will help us get there together.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.