What are the responsibilities and job description for the Cafe Team Member position at Fowler Toyota Norman?
Café Team Member
Fowler Toyota Norman is seeking a team member for their café, Kaizen Cafe. If you enjoy greeting people with a friendly smile while providing excellent customer service, we encourage you to apply!
Job Responsibilities
- Greets customers in a pleasant and professional manner.
- Taking food orders and preparing food according to State Health Regulations and Requirements.
- Responsible for performing cash handling operations and making sure that the cash drawer balances at the end of every shift change.
- Cleaning and maintaining kitchen area and dining area for cleanliness.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains a professional appearance.
Education and/or Experience
High School Diploma or Equivalent
Customer Service in Food Retail preferred but not necessary
CERTIFICATES, LICENSES, REGISTRATIONS
Food Handlers Card Permit
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
What We Offer
Perks & Benefits
Fowler offers medical, vision, dental life & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays, and Parental Leave & Bereavement Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs. Fowler also offers the Mamava Lactation Pods for customers and personnel.
The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.
Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.
Our dedication to the development and advancement of our people, technology and systems will help us get there together.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.