Experienced Parts Wholesale Advisor - Fowler Honda Norman

Experienced Parts Wholesale Advisor - Fowler Honda Norman
We are seeking a knowledgeable and customer-oriented individual to join our team as an Automotive Parts Advisor. In this role, you will be responsible for assisting customers in identifying, locating, and purchasing automotive parts and accessories. The ideal candidate will have a passion for the automotive industry and want to support our wholesale customers with the highest level of service.

Job Overview:
As a Parts Wholesale Advisor, your primary responsibility will be assisting wholesale customers with the identification, ordering, and delivery of Honda parts and accessories. You’ll be a key point of contact for our wholesale accounts, providing expert advice, maintaining accurate records, and ensuring timely fulfillment of parts orders.

Job Responsibilities:
• Provide excellent customer service to wholesale clients, helping them locate and order Honda parts and accessories.
• Accurately process orders and provide customers with pricing, availability, and delivery timelines.
• Assist in maintaining accurate inventory levels, ensuring high-demand parts are well-stocked.
• Develop and maintain strong relationships with wholesale customers, ensuring customer satisfaction and repeat business.
• Handle customer inquiries and resolve issues promptly to maintain smooth order processing.
• Collaborate with the service and parts departments to ensure seamless order fulfillment.
• Ensure all parts orders are processed quickly and accurately.
• Stay up-to-date on Toyota parts catalog and new product offerings to provide accurate information to customers.
• Assist with the return and exchange of parts as needed, following dealership procedures.

Education and/or experience
• High school diploma or general education degree (GED).
• Prior experience preferred in automotive parts sales, particularly in a wholesale setting,
• Strong knowledge of Honda automotive parts, including components, brands, and compatibility.
• Excellent communication and customer service skills, with a focus on building long-term relationships.
• Proficiency in using computerized inventory management systems and electronic parts catalogs.
• Strong attention to detail and accuracy. Ability to multitask and prioritize in a fast paced environment.
• Willingness to continuously learn and stay updated on new automotive technologies and products.

Requirements
Valid Driver's License and MVR acceptable to our Insurance Carrier
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and sit. The employee frequently is required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Comfortable working in a warehouse environment and operating equipment such as hand trucks and forklifts.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present
information and respond to questions from groups of managers, clients, customers, and the general public.

Compensation
• Competitive wage, commensurate with experience.
• Opportunities for advancement and professional development.
• Comprehensive benefits package, including health insurance, retirement savings plans, and employee discounts.

What We Offer 

Perks & Benefits

Fowler offers medical, vision, dental, life, & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, and Paid Holidays & Parental Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs.

The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair

The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.

Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.

Our dedication to the development and advancement of our people, technology and systems will help us get there together.

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.