What are the responsibilities and job description for the Receptionist/Medical Assistant position at FOWLER FAMILY MEDICINE - VA?
Company Description Fowler Family Medicine – VA is a community-focused practice committed to treating every visitor like family and prioritizing their health. The clinic offers a comprehensive range of services, including physicals, risk assessments, lab tests, and routine medical care for common health concerns. Preventative care and health management programs are central to the practice’s mission of improving quality of life through better health. By helping individuals and families stay healthy day in and day out, Fowler Family Medicine supports patients in focusing on what matters most—enjoying life.
Role Description This part-time Receptionist/Medical Assistant role is an on-site position located in Harrisonburg, VA. Day-to-day responsibilities include greeting patients, answering phones, scheduling appointments, and managing check-in/check-out processes. The role also involves handling basic clerical duties such as updating patient records, processing paperwork, and coordinating with clinical staff. Depending on training and credentials, the Medical Assistant duties may include taking vital signs, preparing exam rooms, assisting providers with examinations, and supporting routine clinical procedures. The individual in this role helps ensure a welcoming environment and smooth patient flow throughout the clinic.
Qualifications
- Candidates should possess strong Phone Etiquette and Receptionist Duties skills to manage calls, appointments, and patient inquiries professionally.
- Candidates should possess solid Clerical Skills to handle filing, data entry, documentation, and basic administrative tasks accurately.
- Candidates should possess effective Communication and Customer Service skills to interact respectfully with patients, families, and staff.
- Previous experience in a medical office or healthcare setting is beneficial.
- High school diploma or equivalent required; medical assistant training or certification is a plus.
- Ability to maintain confidentiality and follow HIPAA and clinic protocols.
- Comfort working in a fast-paced environment and collaborating within a multidisciplinary team.