Dental Front Administrator

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Administrator to join our vibrant dental team at Fowler Dental! In this essential role, you will be the welcoming face of our clinic, managing front desk operations with enthusiasm and professionalism. Your expertise in medical administrative support, insurance verification, and patient service will ensure a smooth and efficient patient experience from appointment scheduling to billing. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare, this is the perfect opportunity to make a meaningful impact in our dental practice.

Duties

• Greet patients warmly and provide exceptional customer service at the front desk
• Schedule appointments efficiently using dental office management software CurveDental
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing processes
• Manage patient intake, update medical records, and review documentation for completeness and accuracy
• Handle multi-line phone systems with professional phone etiquette, directing calls appropriately
• Process medical collections and perform billing tasks using EMR systems like Epic, Meditech, or eClinicalWorks
• Maintain organized filing of dental records, insurance forms, and other administrative documents
• Conduct insurance verification and assist patients with understanding their care plans and billing statements
• Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality
• Support clinic operations by coordinating medical scheduling, reviewing documentation, and managing front desk duties

Requirements

• Proven experience in dental office administration or medical administrative support with clinic experience preferred
• Strong knowledge of dental terminology, medical coding (CPT, ICD-9/10), and health information management systems
• Familiarity with EMR systems
• Excellent communication skills with a focus on patient service and phone etiquette; bilingual abilities are a plus
• Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and filing
• Knowledge of insurance verification processes including Medicare and Medicaid billing procedures
• Experience with medical billing, coding (ICD coding), care plans, and HIPAA compliance standards
• Strong organizational skills with the ability to manage front desk operations smoothly in a busy clinic environment
• Computer literacy including typing speed (10 key typing) and familiarity with multi-line phone systems

Join us to be part of a dedicated team committed to delivering outstanding dental care! We value energetic professionals who are eager to contribute their skills in a supportive environment. This paid position offers an exciting opportunity to grow your career while making a positive difference in patients’ lives.

Pay: $22.00 - $26.00 per hour

Work Location: In person

Salary : $22 - $26