What are the responsibilities and job description for the Bus Person/Stocker - Players Lounge position at Fourwinds Casino and Careers?
SUMMARY:
Responsible for cleaning and resetting tables, monitoring tables for guest needs in an efficient courteous manner displaying a high standard of guest services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Clears all tables, resetting them for new seating, ensuring tables are set in accordance with venue standards and guests achieving a pleasurable dining experience.
- Assists Food Servers in serving the guests throughout their meal, observing the guests for any requests for service, clears all dishes from the table after guests are through eating, continually providing them with a clean, neat eating area.
- Maintains cleanliness of all side stations, responsible for stocking dishes, silverware, paper supplies and any other required items.
- Answers any guest questions and refers them, if necessary, to appropriate management personnel.
- Monitors guest alcohol consumption and responds accordingly.
- Maintains professional grooming and appearance.
- Keeps sight lines neat and organized.
- Sweeps or mops as necessary.
- Serve ice water as necessary.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or G.E.D. preferred.
SPECIAL QUALIFICATIONS:
Strong organizational and interpersonal skills required.
This position requires a Level 4 Gaming License.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS:
Ability to perform basic math skills: addition, subtraction, division and multiplication.
REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, stoop, kneel, crouch or bend.
The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment includes moderate exposure to slippery work surfaces and greasy areas.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.