What are the responsibilities and job description for the Store Manager position at Fourth Floor?
Store Manager- Madison Avenue
Our client, a contemporary retail brand is looking for a Store Manager for their Madison Avenue location.
Key Areas
- Leadership Customer Experience
- Product Management
- Driving Results
Job Responsibilities Include
- Develop store business-clientele development, focus on increasing brand awareness and driving traffic into the store
- Local market knowledge of clientele
- Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process
- Drive and motivate the team to achieve and exceed sales goals and KPIs
- Maintain an active leadership presence on the sales floor to set an example for exceptional customer service
- Monitor, coach and provide feedback to the store team to deliver excellent guest experience
- Maintain a professional and organized environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
- Drive the use of digital assets to enhance the customer experience: Develop and maintain key customer relationships using in store CRM tools to drive engaged, returning business.
- Retain and develop talent
- Ask for feedback from store team, peers, and supervisors.
- Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning
- Control the controllables' of P L : avoiding unnecessary expenditure in supplies, payroll; minimizing shrink through inventory accuracy and adherence to all Loss Prevention standards.
- Manage POS functions accurately, inclusive of opening and closing of store
- Flexibility to work weekends, holidays, and opening/closing
Expectations
- Must consistently build their product knowledge in all areas of the store
- Have a passion and knowledge of current fashion trends
- Must maintain the store standards consistently throughout the day
- Fold, straighten, and adjust product as needed
- Assist with inventory and floor sets when required
- Adhere to the ‘New’ Procedures for store maintenance
- Responsible for maintaining store visuals and overall store standards
- Proven track record for achieving KPIs
- Exceptional communication skills and service orientation
- Maintains an elevated appearance that is representative of brand's aesthetic
Salary : $80,000 - $85,000