What are the responsibilities and job description for the Director of Retail position at Fourth Floor?
Our client, a contemporary apparel brand, is seeking a Director of Retail to join their team in NYC!
Responsibilities
- Oversee multi-location retail storefronts, ensuring consistent performance and brand alignment.
- Drive overall business results, including sales growth, customer engagement, visual execution, and operational efficiency.
- Develop and manage monthly staffing plans to ensure appropriate coverage and productivity across all locations.
- Lead, coach, and develop Store Managers and sales teams, fostering a high-performance culture rooted in accountability and service excellence.
- Set and monitor sales goals, including clienteling initiatives and relationship-driven revenue streams.
- Maintain an active floor presence to support sales initiatives, team development, and elevated in-store experiences.
- Oversee visual merchandising strategies to ensure consistent brand presentation and seasonal storytelling.
- Ensure operational standards are upheld across all locations, including store organization, compliance, and procedural adherence.
- Analyze sales performance, KPIs, and customer insights to identify opportunities for growth and operational refinement.
Qualifications
- 4 years of experience in multi-unit retail management within premium retail environments.
- Proven track record of driving sales performance and operational improvements across multiple locations.
- Strong leadership capabilities with experience mentoring and developing high-performing teams.
- Highly organized and entrepreneurial with strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in retail systems and business tools, including POS platforms, Shopify, and Microsoft Office.
- Strategic and results-driven mindset with the ability to thrive in a fast-paced environment.
- Customer-focused approach with a passion for delivering elevated retail experiences.
- Open availability, including evenings and weekends as needed.
$110k-150k depending on experience.
Full time on site.
Please submit your resume for consideration!
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Salary : $110,000 - $150,000