What are the responsibilities and job description for the Valet / Femme de chambre (H/F) - Hiver 26/27 position at fourseasons?
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at La Brasserie Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L'Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day. About the role The Housekeeper is responsible for the upkeep and cleaning of the hotel rooms and suites. She/he must carry out her/his work in accordance with Four Seasons standards, paying attention to guests' needs and trying to exceed their expectations. What you will do Respect the service sequences for the complete cleaning of the hotel's rooms and suites while complying with Four Seasons standards in accordance with the expectations and preferences of our customers, while ensuring that the equipment in the rooms is working properly (lights, heating/air conditioning, household appliances, etc.) and reporting any anomalies to the Housekeeper. Ensure that bed linen and towels are changed in the rooms according to guest requests and maintain sufficient stocks to ensure continuity of service and management of dirty and clean linen. Keep an up-to-date room report for the day and check that it is consistent (guest names, bed changes, departures, etc.). Keeping the Housekeeper informed of all customer complaints to ensure quality follow-up, and informing the Floorkeeper of any technical problems encountered in the room so that the necessary repairs can be made. “The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”. What we are looking for Valid work permit Languages: Fluent French and English preferred Thoroughness, availability, sense of service and discretion What we offer 39-hour seasonal contract Salary communicated during interview Uniform supplied et laundered for operating staff One meal per shift at our Employees’ Cateferia As a reward for loyalty, employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer) Floor bonus What your experience will be like Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of PlayStation, Switch or Baby foot, relax to the sound of the piano or acoustic guitar ... or work out in our gym! A dedicated shuttle service will not only take you to your workplace but can also show you the region's legendary sights! The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided. Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions. Bring the season to a close with our Staff Party, sure to be the envy of many! Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.