Lead House Attendant

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise. Overview This role is responsible for supervising and participating in the setup, service, and breakdown of banquet functions while ensuring exceptional guest experiences. The position requires strong leadership, attention to detail, and adherence to Four Seasons’ standards of quality, safety, and professionalism. The ideal candidate will demonstrate flexibility, physical stamina, and the ability to work collaboratively across departments to deliver seamless events. Duties: Supervise banquet staff, organize work assignments, and assist with training and evaluations. Attend Banquet Event Order meetings to ensure accurate execution of client needs. Build rapport with guests, anticipate needs, and resolve concerns promptly. Maintain effective communication within the team and across departments. Uphold personal appearance, punctuality, and teamwork standards. Ensure banquet setups meet Four Seasons’ quality standards for food, beverage, and presentation. Oversee setup, breakdown, and cleaning of banquet spaces and equipment. Maintain inventory and condition of linen, china, glassware, and props. Coordinate with Banquet, Kitchen, and Catering teams for smooth operations. Deliver exceptional guest service that exceeds expectations. Execute service steps accurately (greeting, order-taking, serving). Remain attentive to details and product quality. Support other Food & Beverage areas as needed. Assist in merchandising and suggest product/equipment improvements. Ensure a safe workplace by identifying hazards and taking corrective action. Comply with Four Seasons policies, EmPact handbook, and local legislation. Maintain cleanliness in banquet areas and assist during emergencies. Physical requirements: standing full shift, lifting up to 100 lbs, working indoors/outdoors, handling chemicals, and operating F&B equipment. Be flexible with duties, schedules, and redeployment as needed. About Four Seasons Resort Palm Beach Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. In collaboration with some of the world’s best design and culinary talent including Florie’s, the only restaurant and bar in the United States in partnership with three Michelin-starred, World's Best Chef Mauro Colagreco, write the next chapter of your career in an authentic Palm Beach paradise. Service Culture Currently operating 119 hotels and resorts, and 44 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For’ every year since 1998…join our team and discover why. What to Expect Competitive Salary & Wages 401(k) Retirement Plan Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals … and so much more! Learn more about what it is like to work at Four Seasons, visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.