TEMP Fraud Specialist

It Starts With Our Employees

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

What You’ll Do

The TEMP Fraud Specialist will perform risk analysis in operational areas with exposure to monetary or legal implications. This position is responsible for a wide range of duties related to the analysis and investigation of potential or realized fraud transactions, including the detection and prevention of fraud. This temporary assignment is expected to last approximately 4–6 months. 

Core Contributions

• Independently review, examine, and decision fraud and merchant dispute claims submitted by members to minimize the credit union's loss exposure, increase recovery of stolen funds/assets and meet regulatory requirements.
• Monitor member activity and escalated cases using fraud tools to identify potential fraud. Independently determine if transactions are fraudulent and take appropriate action(s). Identify and escalate emerging fraud trends across all channels.
• Contact members as needed to ascertain information, verify transactions and/or confirm data/information changes. Review and respond to member escalations and/or participate in the preparation of responses to Complaint Management.
• Maintain case management systems for tracking of fraud cases and relevant information. Ongoing monitoring of fraud tool performance to ensure that agreed risk levels and positive member experience are maintained.
• Provide primary support and services to the branches and Contact Center representatives via email and telephone. Also assist other Fraud Specialists, Fraud Investigators, Fraud Prevention Management and/or Chief Legal & Risk Officer.
• Participate in risk and departmental strategic initiatives, business as usual activities, ad hoc requests, and identify potential risk exposures.
• Complete ongoing training in preparation for CFE and/or CFCI to promote growth and understanding of current/future fraud trends and fraud mitigation.
• Other duties as assigned.

Assets You Will Bring

• Bachelor’s Degree preferred.
• 1-2 years comparable experience in fraud, loss mitigation, financial crime or risk management and/or 1-2 years financial services experience.
• Understanding of banking practices, policies, and regulations.
• Meets requirements for obtaining Certified Fraud Examiner (CFE) and/or Certified Financial Crimes Investigator (CFCI) certifications.
• Strong risk analysis skills required.
• Factual and attention to details.
• Ability to dive into details and develop greater understanding of transaction monitoring and decision rules.
• Ability to engage in meaningful collaboration across all business units.
• Excellent written and verbal communication skills to positively relate to vendors, members, and peers at all organizational levels.
• Professional presentation.
• Ability to perform multiple tasks with a high degree of accuracy in all areas.
• Proven ability showing a high level of self-direction.

The estimated salary for this role is $25.72 to $30.22 per hour. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.)

What Sets Us Apart?

Along with a comprehensive benefit package, we offer:

• Competitive 401k
• Tuition reimbursement
• Flexible work options
• Volunteer opportunities
• Water Cooler Chats with executive teammates
• Clubs & Sports
• Food truck days

….and more!

Who is FourLeaf?

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. 

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Salary : $26 - $30