What are the responsibilities and job description for the Member Value Personal Banker position at FourLeaf Federal Credit Union?
Company Description
FourLeaf Federal Credit Union has been dedicated to supporting the financial well-being of its members for over 80 years. With a wide range of competitive savings and loan products, FourLeaf helps members achieve financial goals, from securing credit to purchasing homes. Recognized as an award-winning workplace, the credit union has received accolades such as Certified Great Place to Work and Fortune's Best Workplaces in Financial Services & Insurance 2024. Headquartered in New York, FourLeaf is deeply committed to enriching the lives of its members, employees, and communities through charitable programs and development initiatives.
Role Description
This is a full-time on-site role for a Member Value Personal Banker based in Port Jefferson Station, NY. The Member Value Personal Banker will assist members in achieving their financial goals by providing personalized banking solutions and exceptional customer service. Key responsibilities include opening and managing member accounts, assisting with loan applications, offering financial advice, and addressing member inquiries. The role also involves cross-selling credit union products and actively contributing to the overall satisfaction of customers.
Qualifications
- Strong customer service and interpersonal skills with the ability to build relationships
- Knowledge of financial products and services, such as savings accounts, loans, and credit programs
- Proficiency in problem-solving, attention to detail, and financial advising
- Effective communication abilities, both written and verbal
- Sales-oriented mindset with experience in cross-selling financial products
- Proficiency in using banking software and computer systems
- Previous experience in financial services or a similar customer-focused role is preferred
- Associate or Bachelor's degree in Business, Finance, or a related field is an advantage
- Ability to multitask in a fast-paced, team-oriented environment