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Count Drop Supervisor

Four Winds Casinos
South Bend, IN Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/11/2025
Job Details

Description

SUMMARY:

Assist the Count/Drop Manager with all aspects of the Count/Drop Area of the Finance Department, such as gaming machine drops, handling table games drops, table game fills and credit and reconciliations, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, federal and state laws governing monetary transactions and property policies, procedures and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following

  • Assists the Count/Drop Manager with the coordination and supervision of the activities of all Count/Drop employees on property.
  • Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as property policies, procedures and controls.
  • Ensures the integrity of all soft count transactions.
  • Assists in counting money, and reconciling gaming revenue.
  • Prepares various reports, including stiff sheets, transfer sheets, table game fills and credit slips, reconciles all totals to the Master Summary, and forwards all information to appropriate individual(s).
  • Maintains all records, reports and other required paperwork in the Count/Drop Area of the Finance Department.
  • Conducts the necessary research to effectively resolve disputes.
  • Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
  • Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
  • Supervisors handle payroll, scheduling, and PM file entries that are necessary under the supervision of the Count Room Operations Manager.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
  • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
  • Retains employees through involvement in employee training and development.
  • Explains why we do things, in advance of doing them.

Supervisory Responsibilities

Directly supervises the activities of all soft count employees.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED) preferred. Some college courses in banking and finance or related area preferred.

Special Qualifications

Must possess effective communication, organizational, and analytical skills. Must be extremely numbers-oriented and computer-literate.

This position requires a Level 2 Gaming License.

Language Skills

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to write effective reports and memos. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one, small group, and large group situations.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs.

Reasoning Ability

Ability to apply common sense reasoning to variety of situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

The employee is regularly required to lift and/or move up 50 pounds, and must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee regularly works with money.

The noise level in the work environment is usually loud. A casino environment is typically smoky.

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