Operations Coordinator

Job Summary

We are a premier winery, tasting room, and event venue in Paso Robles seeking a highly organized, tech-savvy, and personable Operations Coordinator. This multifaceted position combines administrative support, event sales and coordination, digital marketing, and on-site event execution.

The Operations Coordinator will serve as a central point of contact for prospective and confirmed event clients—from the initial inquiry and venue tour through booking, invoicing, and on-site event coordination. The role also supports the day-to-day administrative and technology needs of the winery, tasting room, and event center.

This position will begin as part-time, with the potential to transition into a full-time role based on performance. The ideal candidate is self-motivated, resourceful, able to quickly learn new technologies, and committed to providing exceptional customer service. They should enjoy working in the wine and hospitality industry, confidently engaging with prospective clients, and managing a variety of administrative and event-related responsibilities.

Key Responsibilities

Event Sales and Coordination

• Respond promptly and professionally to wedding and event inquiries
• Present venue options and pricing packages
• Conduct polished, engaging private venue tours for prospective couples and event clients
• Maintain communication with clients throughout the sales and planning process
• Prepare contracts, invoices, and other event-related documents
• Help convert prospective clients into confirmed bookings

On-Site Event Execution

• Serve as the primary on-site venue contact during weddings, private parties, wine club gatherings, and winery events
• Coordinate with clients, vendors, and winery staff to keep events running smoothly
• Help manage timelines, venue logistics, setup requirements, and event-day details
• Anticipate and resolve issues promptly while maintaining a polished and welcoming guest experience

Administrative and Technology Support

• Monitor and respond to business emails in a timely and professional manner
• Create and maintain organized spreadsheets, documents, PDFs, client records, and operational materials
• Perform light, non-developer website updates, such as revising business hours, event calendars, images, and text
• Provide support for a broad range of administrative projects using Google Sheets, Microsoft Excel, Google Docs, Microsoft Word, PDF tools, image files, and other business applications
• Work confidently across PCs, Macs, iPhones, iPads, and other common workplace technology
• Learn and use new software and digital tools efficiently

Marketing Support

• Coordinate email outreach and digital marketing initiatives promoting the tasting room, event venue, and wine club events
• Help maintain accurate and engaging website and social media content

Qualifications and Skills

• Minimum of 2 years of relevant experience in hospitality, event planning, winery operations, or administrative/executive sales support
• Wine industry experience is helpful but not required
• Must be available to work a variable part-time schedule, including evenings and weekends as dictated by the event calendar
• Strong customer-service and sales mindset, with the ability to make prospective clients feel welcome, understood, and confident in booking the venue
• Exceptional verbal and written communication skills
• Highly organized, detail-oriented, and able to manage multiple priorities with minimal supervision
• Resourceful and comfortable taking initiative, solving problems, and moving between varied responsibilities
• Strong proficiency with Microsoft Word and Excel, Google Workspace, email platforms, social media, and general business technology
• Confidence using both computers, smartphones, tablets, printers, scanners, cameras, etc.
• Experience with winery management software, Squarespace, Mailchimp, or similar platforms is a plus
• Ability to stand and walk for extended periods during events and safely lift up to 40–50 pounds, including cases of wine, event signage, and light furniture

Compensation and Perks

• Competitive pay of $22–$26 per hour, depending on experience
• $100 booking bonus for each wedding or event venue contract successfully secured
• Opportunity to grow into a full-time position based on performance and business needs
• Generous employee discounts on wine and merchandise

Pay: $22.00 - $26.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Do you have at least two years of professional experience in hospitality, event planning, winery operations, or administrative/executive sales support?
• Are you available to work a variable part-time schedule, including evenings and weekends, based on scheduled weddings and events?

Work Location: In person

Salary : $22 - $26