What are the responsibilities and job description for the Room Service Server position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.Room Service Server
Four Seasons Resort and Residences Jackson Hole is looking for a Room Service Server who is dedicated to providing exceptional quality and service to our guests.
Responsibilities
- Deliver food orders to guest rooms, ensuring special needs or requests are met.
- Verify completed kitchen orders with the order taker or the guest's original order
- Transport items promptly for optimal food quality.
- Greet guests, provide engaging descriptions of selected menu items including their origin, taste, and preparation methods.
- Communicate options for tray and dishware removal.
- Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations.
- Close guest checks accurately, securing room numbers and signatures; handle voided checks or complimentary meals appropriately.
- Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors.
Preferred Qualifications and Skills
- Candidates must have excellent personal presentation and interpersonal skills.
- Ability to conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
- Ability to push pull or lift up to 50lbs.
- Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays
- Utilize the resort's computer system ringing up sales, printing checks, closing checks and completing closing readings.
Work authorization for the location is required.
Benefits!
- Discounted housing available
- Employee travel program!
- Medical, dental and vision insurance for you and your family
- 5 Weeks PTO
- Retail, spa and F&B discounts
- Free Employee Cafeteria meals
- Free uniform dry cleaning
- Discounted/transferable ski passes
- Free ski storage
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf