What are the responsibilities and job description for the Housekeeping House Attendant position at Four Seasons?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.
About The Role
The Housekeeping House Attendant ensures the cleanliness and perfection of the guest areas of the hotel and residences. They also support the Self Inspector/Public Area Attendants by ensuring guest room supplies are well stocked, trash and debris are removed as well as other cleaning duties as assigned. This person is also responsible for back of the house cleaning and for delivery of guest request items to guest rooms.
What You Will Do
What We Offer
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People Culture Office at jobs.napavalley@fourseasons.com.
Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.
About The Role
The Housekeeping House Attendant ensures the cleanliness and perfection of the guest areas of the hotel and residences. They also support the Self Inspector/Public Area Attendants by ensuring guest room supplies are well stocked, trash and debris are removed as well as other cleaning duties as assigned. This person is also responsible for back of the house cleaning and for delivery of guest request items to guest rooms.
What You Will Do
- Keeps all guest and residence corridors neat, vacuumed, mopped, swept and dusted.
- Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
- Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
- Proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately;
- Inspects and remove all carpet and fabric stains;
- Makes sure mirrors, furniture, floors; elevators wall, floors and, tracks and doors are clean, mark-free and dust free;
- Sweeps and mop back of the house hallway and stairs
- Specials projects such as: mattress flipping, deep cleaning, inventory of operating supplies such as extra beds and cribs, refrigerators, microwave, inventory of cleaning and guest supplies, cleaning of the vacuums, high dusting, moving furniture.
- Assists Housekeepers as required: Help move beds and furniture, turn mattresses, remove or hang sheers and drapes;
- Picks up and delivers guest request items on a timely basis such as cribs, roll-away and other guests requests.
- Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization.
- Have a high level of attention to detail.
- Knowledge and the ability to operate cleaning equipment.
- Ability to understand and working knowledge of English
What We Offer
- Hourly: $26.52
- Cigna medical and dental benefit options
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- 401k Retirement Plans
- Full Time availability
- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People Culture Office at jobs.napavalley@fourseasons.com.
Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Salary : $27