What are the responsibilities and job description for the Facilities Technician position at Four Seasons, The Care You Trust?
Our Accolades.
Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.
Our Benefits.
Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:
- Competitive Salaries, Reviewed Annually
- Annual Operational Performance Bonus Opportunities
- $0 Employee Premiums on Medical Insurance
- Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
- Medical & Dental Insurance Benefits First of the Month after Hire
- 403B Retirement Plan with Employer Match
- Generous Paid Time Off Package- 20-29 Days of PTO Per Year
- Up to 6 Paid Holidays
- Employer Paid STD, LTD, & Life Insurance
- Employer Paid Teletherapy & Telemedicine Coverage
- Health & Dependent Care Flexible Spending Accounts
- A Robust Employee Wellness Program
- Up to $3k in Tuition Reimbursement Each Year
Facilities Technician
Reports To | Facilities Manager |
Status | Non-Exempt (Hourly) |
FT, PT, PRN | Full- time |
Shift | Refer to Offer Letter |
Location | Refer to Offer Letter |
Summary
This position supports the Facilities Manager in the maintenance of Four Seasons facilities, buildings, grounds, and parking lots ensuring our locations are neat, clean, inviting, and safe for staff, volunteers, patients, and visitors. The Facilities Technician supports the maintenance of mechanical, water, heating, ventilation, and air condition systems. This role provides exceptional customer service to Four Seasons internal and external customers by meeting needs and completing maintenance requests, while exhibiting Four Seasons’ Values through every interaction and utilizing best practices for effective performance in this role.
Essential Duties & Responsibilities
- Work to achieve performance goals, pursue progress toward individuals My Learning Plan (MLP) and be an exemplar of Four Seasons values and competencies
- Support Facilities Manager with facility repair, maintenance, inspections, and cleanliness of the floors, walls, bathrooms, building exterior, life safety equipment and other areas.
- Support Facilities Manager with preventative maintenance program for all agency facilities and equipment including but not limited to changing HVAC filters, painting, patching, furniture assembly/repair, doors, windows, light bulbs, and ice machine cleaning.
- Perform regular inspections, repairs and routine checks on all facility maintenance systems, including HVAC, fire/life safety, plumbing, electrical and mechanical systems, coordinating with vendors for specialized repairs and inspections as needed.
- Maintain campus grounds ensuring they are clean and well landscaped including watering, mulching, mowing, weeding, trash pick-up, filling bird feeders, snow removal, etc.
- Provide prompt response to maintenance requests, troubleshooting issues and documenting work order progress consistently.
- Monitor routine facility walk through checks at all locations, ensuring all safety standards are in compliance, including all facility safety, fire extinguishers, and lighting.
- Respond rapidly and appropriately to emergencies or urgent issues as they arise, collaboratively working with Facilities Manager and Chief Security Officer.
- Set up and tear down of necessary equipment for meetings or special events.
- Ensure all work areas are clean, organized and free of clutter, debris, trash, etc.
- Ensure all buildings are stocked with necessary equipment, materials and supplies, providing routine delivery & transportation to all Four Seasons locations/facilities.
Knowledge, Skills, and Abilities
- Working knowledge of all construction trades (including but not limited to electrical, plumbing, HVAC, fire suppressions systems, interior finish work and carpentry)
- Considerable knowledge of safety principles and practice
- Knowledge of HIPAA privacy policies
- Excellent organizational skills
- Excellent written, oral, and collaborative communication skills
- Excellent interpersonal skills and provide superior customer service skills
- Excellent attention to detail and accuracy
- Basic skills in MS Office: Outlook, Word, Excel, etc.
- Ability to work independently with minimum supervision and as a team member participating as a team player
- Ability to work under pressure to meet deadlines
- Ability to identify issues and implement efficient solutions, exercising good judgment and decisions
- Ability to take initiative and utilize innovative techniques
- Ability to identify and recognize unsafe conditions or work practices
- Ability to interact with various departments throughout the organization
- Ability to plan, prioritize and coordinate daily tasks
- Skilled in using hand tools safely
- Ability to operate motor vehicles, including cargo van or truck
- Ability to climb a ladder
Minimum Qualifications
Education:
- Courses related to facility maintenance or related experience
Experience:
- Minimum five years general maintenance experience
- Basic MS Office products
Licensures & Certifications:
- Valid driver’s license and automobile insurance
Summary of Physical Requirements
- Walking, standing, bending, reaching
- Flexion/extension of arms/wrist
- Crouching, squatting, kneeling, climbing (stairs/other)
- Lifting/carrying 50 lbs.
- Ability to lift, carry, push & pull up to 100 lbs. with the help of another person or equipment as needed
- Hand dexterity to include gripping/grasping, pushing/pulling and writing
Intent and Function
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Other Duties:
- Abide by all Four Seasons privacy, confidentiality and HIPAA policies
- Ensure all Four Seasons locations/buildings meet health and safety requirements
- Conduct and prepare for inspections
- Maintain accurate records
- Perform detailed work with accuracy
- Develop rapport with others, function as a team member and work independently with minimum supervision
- Demonstrate Four Seasons’ values at all times
- Consistently utilize technology as Four Seasons’ provides and makes possible
- Work collaboratively with the Facilities Committee, Safety Officer and HIPAA Security Officer
- Other duties as assigned
Salary : $600