What are the responsibilities and job description for the Server Assistant position at Four Seasons?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Private Residences New Orleans is seeking a Server Assistant to join our dynamic Food and Beverage team. Server Assistants serve guests' needs by assisting the Food Server with delivery of food from the kitchen and completing guest requests.
What You Will Do
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Private Residences New Orleans is seeking a Server Assistant to join our dynamic Food and Beverage team. Server Assistants serve guests' needs by assisting the Food Server with delivery of food from the kitchen and completing guest requests.
What You Will Do
- Deliver food from kitchen to the guest ensuring accuracy and timeliness.
- Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.
- Assist in the breakdown, cleaning and set-up of buffets and food stations.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Work harmoniously and professionally with co-workers and supervisors.
- Knowledge of MICROS preferred
- Previous Food & Beverage experience preferred
- General knowledge of food and drink menu
- RSV permit and ServSafe certifications required
- Work authorization in the United States
- Work a flexible schedule, including mornings, nights, weekends and holidays. This position is a full-time role. AM Shift- 6 a.m.-1 p.m.; PM Shift- 3 p.m.- Close
- Fast-paced environment that requires continuous standing and constant movement in the dining area and kitchen.
- Collaborate with team members in the department to provide a memorable guest experience.
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Discounted Accommodations at other Four Seasons Hotels and Resorts
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Discounted parking near the hotel