What are the responsibilities and job description for the Talent Acquisition Manager position at Four Seasons Hotels Limited?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Blending imaginative urban design on the banks of the St. Johns River, Four Seasons Hotel and Private Residences Jacksonville will be the centerpiece of the Jacksonville Shipyards, ideally located adjacent to the Sports Complex and proposed Stadium of the Future – a renovated and reimagined EverBank Stadium that will serve as home to the Jacksonville Jaguars while playing host to national and international sports and entertainment events for generations to come.About the role
We’re seeking an inspiring, forward‑thinking Talent Acquisition Manager to help build our workforce from the ground up. This is a rare opportunity to shape the people strategy of the pre‑opening of Four Seasons Jacksonville. Bringing together exceptional, diverse talent who will deliver the legendary Four Seasons experience from day one.
In this pivotal role, you’ll lead the full talent acquisition strategy for the hotel, championing innovative recruitment approaches, building strong community partnerships, and ensuring we attract the very best hospitality professionals.
What you will do
- Develop creative approaches to support the Talent Acquisition Roadmap in identifying and attracting qualified, diverse, active and passive candidates for open positions and future opportunities.
- Identify and leverage the right internal/external systems and tools for referral generation, internet sourcing, multi-media advertising, social media, job fairs, university fairs, networking, community involvement/partnerships and third-party assistance.
- Oversee full lifecycle recruiting of top tier candidates including sourcing, screening, interviewing, providing feedback/recommendations, and assisting the candidate through offer negotiations and acceptance, up to Planning Committee.
- Ensure outstanding candidate experiences throughout the interview, offer, and onboarding process.
- Provide counsel to hiring managers on matters pertinent to internal mobility and external hiring to ensure adherence to established company policies and procedures, and compliance with local employment laws. Recommend, and manage local third-party vendors, head-hunters, and job Boards.
- Measure and report on talent pool KPIs, including throughput, candidate experience and successful hires.
- Champion Employer Branding and proactively looks for innovative and new industry best practices around recruiting, interviewing, and sourcing to ensure we are hiring top talent and all candidates walk away from their experience with a positive image of the Four Seasons Brand.
What you bring
- 5 years of experience in Talent Acquisition.
- Excellent computer skills in Word, Excel, and Outlook
- Experience and understanding of luxury hospitality is strongly preferred
- Highly self-sufficient, operating independently to manage full-cycle Talent Acquisition, from workforce planning to candidate engagement
- Excellent reading, writing and oral proficiency in the English language
- Ability to multi-task, work autonomously, and collaborate within a fast-paced environment.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals