What are the responsibilities and job description for the Security Officer (On-Call) position at Four Seasons Hotels and Resorts?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.
The role of the Security Officer
Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property. Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Handle and document guest and employee accidents, double locked doors, noise complaints and unruly guests. Assist disabled guests. Implement all policies, procedures and instructions regarding security and safety. Assist in implementing preventive safety and security programs. Investigate crimes committed against the hotel, guests and employees, (while at the hotel). Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. Assist hotel staff in handling of unusual guests or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. Remain informed of current Federal and local laws and regulations as they related to the hotel, particularly in areas of guest, patron and employee rights. Take an active role in the implementation of the hotel’s fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays. Assist in training related to the hotel’s emergency procedures. Control the key lock system, alarm system and fire protection system. Make recommendations to the Director of Security in security related matters. Respond properly in any hotel emergency or safety situation.
What To Expect From Your Employee Experience
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.
The role of the Security Officer
Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property. Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Handle and document guest and employee accidents, double locked doors, noise complaints and unruly guests. Assist disabled guests. Implement all policies, procedures and instructions regarding security and safety. Assist in implementing preventive safety and security programs. Investigate crimes committed against the hotel, guests and employees, (while at the hotel). Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. Assist hotel staff in handling of unusual guests or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. Remain informed of current Federal and local laws and regulations as they related to the hotel, particularly in areas of guest, patron and employee rights. Take an active role in the implementation of the hotel’s fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays. Assist in training related to the hotel’s emergency procedures. Control the key lock system, alarm system and fire protection system. Make recommendations to the Director of Security in security related matters. Respond properly in any hotel emergency or safety situation.
What To Expect From Your Employee Experience
- Hourly Rate: $20.20
- Medical, vision and dental insurance
- Complimentary life insurance
- Short-term disability insurance
- Paid time off and holiday
- 401k Retirement Plan
- Exciting training and development opportunities
- Complimentary employee meals
- Complimentary room nights at Four Seasons hotels around the world
- Discounted employee parking
- And Much More!
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Salary : $20