What are the responsibilities and job description for the Revenue Manager position at Four Seasons Hotels and Resorts?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.
About The Role
Four Seasons Residence Club Aviara in Carlsbad is seeking a Revenue Manager to lead our Residential Revenue Management efforts with precision, insight, and a commitment to Four Seasons excellence. This on‑site role oversees homeowner usage and villa rental inventory, ensuring an optimal balance between owner priorities, guest experience, and revenue performance. You will turn analytics into strategic, results‑driven action, while partnering closely with Commercial, Operations, Owner Services, and Marketing teams. The ideal candidate is a strategic, collaborative leader who thrives in a dynamic environment and can elevate profitability while preserving Aviara’s signature blend of luxury hospitality and residential serenity.
What You Will Do
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.
About The Role
Four Seasons Residence Club Aviara in Carlsbad is seeking a Revenue Manager to lead our Residential Revenue Management efforts with precision, insight, and a commitment to Four Seasons excellence. This on‑site role oversees homeowner usage and villa rental inventory, ensuring an optimal balance between owner priorities, guest experience, and revenue performance. You will turn analytics into strategic, results‑driven action, while partnering closely with Commercial, Operations, Owner Services, and Marketing teams. The ideal candidate is a strategic, collaborative leader who thrives in a dynamic environment and can elevate profitability while preserving Aviara’s signature blend of luxury hospitality and residential serenity.
What You Will Do
- Lead the development and execution of the Residence Club’s revenue strategy, maximizing homeowner availability and driving villa rental performance across all distribution channels.
- Transform sophisticated business analytics into clear, actionable strategies that elevate overall revenue, room profitability, and long‑term planning.
- Create annual budgets and monthly forecasts for occupancy, ADR, and revenue, ensuring accuracy and alignment with property goals.
- Oversee homeowner use calendars and villa rental inventory, maintaining optimal allocations, blocks, and availability across systems.
- Drive pricing strategy using competitive analysis, market insights, and collaboration with internal partners and third‑party experts.
- Guide and facilitate weekly Revenue Strategy and Forecast Meetings, fostering collaboration and momentum across the Commercial Team.
- Champion total revenue management, identifying opportunities across Rooms, F&B, Spa, and ancillary revenue streams, partnering with operations to implement and measure initiatives.
- Manage OTA partnerships, corporate marketing alignment, and vendor relationships to support strategic promotions and digital campaign performance.
- Oversee digital merchandising strategy—including web packages, online upsell content, GDS positioning, and OTA visibility.
- Serve as the business owner of key systems such as Opera PMS, TravelClick, Lighthouse, and revenue management technology, ensuring accuracy and best‑practice utilization.
- Support Owner Services with villa rental reservations, group blocks, team coaching, and incentive programs to enhance booking performance.
- Prepare monthly revenue reports and insights for leadership, clearly articulating trends, results, and opportunities.
- Strong analytical, strategic, and communication skills with the ability to translate complex data into meaningful recommendations.
- Advanced knowledge of spreadsheets, pivot tables, and business intelligence tools.
- Proficiency with MS Office Suite, Teams, and preferred experience with TravelClick, Lighthouse, and Opera PMS.
- Demonstrated ability to present data visually and communicate insights to a variety of audiences.
- Excellent time‑management and organizational skills, with the ability to lead multiple priorities simultaneously.
- Confidence presenting alternate viewpoints and building consensus through data‑driven recommendations.
- Previous luxury hospitality experience in Revenue Management or Reservations (minimum 1 year preferred).
- Experience within a residential or resort environment is a strong asset.
- Salary Range: $75,000 – $80,000
- Health Insurance – Medical, Dental & Vision
- Company Match 401(k) Plan
- Complimentary stays at Four Seasons worldwide
- Complimentary employee meal
- Laundered employee uniform
- Complimentary on‑site parking
- Growth & Development opportunities
- Full‑time, on‑site
- Monday – Friday
Salary : $75,000 - $80,000