What are the responsibilities and job description for the On Call Pool Attendant position at Four Seasons Hotels and Resorts?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.
About The Role
At Four Seasons Residence Club Aviara, Pool Attendants ensure a seamless and relaxing poolside experience by anticipating guest needs, maintaining impeccably clean and organized pool and deck areas, and monitoring the safety and comfort of all guests. They set up and secure amenities, assist with seating and orientation, restock towels and refreshments, and collaborate closely with Engineering and Security to uphold safety, maintenance, and service standards. Pool Attendants provide warm, intuitive service while responding promptly to guest requests and resolving concerns with genuine care and professionalism.
What You Will Do
Excellent personal presentation and interpersonal skills
Ability to lift up to 40lbs.
Previous Food And Beverage Experience, Preferred
San Diego County Food Handlers card and RBS (not required upon hire).
Driving a company vehicle is an essential function of this role, a valid California Driver's License is necessary
What We Offer
Hourly Rate: $17.60 plus gratuities
401(k) Retirement Savings Plan
Excellent training and development opportunities
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Schedule & Hours
On Call (hours based on business volume)
Days, evenings, weekends and holidays
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.
About The Role
At Four Seasons Residence Club Aviara, Pool Attendants ensure a seamless and relaxing poolside experience by anticipating guest needs, maintaining impeccably clean and organized pool and deck areas, and monitoring the safety and comfort of all guests. They set up and secure amenities, assist with seating and orientation, restock towels and refreshments, and collaborate closely with Engineering and Security to uphold safety, maintenance, and service standards. Pool Attendants provide warm, intuitive service while responding promptly to guest requests and resolving concerns with genuine care and professionalism.
What You Will Do
- Anticipate guest needs and deliver warm, intuitive, high‑quality service throughout their pool or fitness center experience.
- Maintain the cleanliness and organization of all pool, jacuzzi, deck, and seating areas, ensuring equipment and amenities are spotless and well‑presented.
- Assist guests with seating, provide towels and amenities, and offer information about Residence Club services, facilities, and hours of operation.
- Monitor pool and jacuzzi activity to ensure guest safety, enforce facility rules, and follow all safety and first‑aid procedures, including CPR when necessary.
- Pick up, stock, and restock towels, refreshments, and other pool amenities; coordinate towel transport with Laundry as needed.
- Perform opening and closing duties, including setting up and securing amenities, equipment, cabinets, keys, and supplies.
- Report equipment malfunctions promptly and collaborate with Engineering to support preventive maintenance.
- Use Residence Club computer and phone systems effectively for guest assistance and operational needs; follow proper payroll procedures.
- Handle and store pool chemicals safely and in accordance with procedures.
- Resolve guest concerns promptly and graciously, ensuring complete satisfaction and communicating resolutions to management.
Excellent personal presentation and interpersonal skills
Ability to lift up to 40lbs.
Previous Food And Beverage Experience, Preferred
San Diego County Food Handlers card and RBS (not required upon hire).
Driving a company vehicle is an essential function of this role, a valid California Driver's License is necessary
What We Offer
Hourly Rate: $17.60 plus gratuities
401(k) Retirement Savings Plan
Excellent training and development opportunities
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Schedule & Hours
On Call (hours based on business volume)
Days, evenings, weekends and holidays
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Salary : $18