What are the responsibilities and job description for the Front Desk Receptionist position at Four Seasons Hotels and Resorts?
Company Description
Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why. Four Seasons Hotel Austin is seeking a Front Desk Receptionist with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.
Job Description
Join a diverse and talented team in Downtown Austin
A resort-like haven just steps from Austin’s central business and entertainment districts, Four Seasons Hotel Austin boasts an unrivalled setting on the banks of Lady Bird Lake. With 291 newly renovated contemporary and spacious guest rooms and luxury suites, a top rated restaurant, TRIO, and a luxury spa; you’ll be eager to call Four Seasons Hotel Austin your home.
The role of the Front Desk Receptionist
BASIC PURPOSE: The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggestions and concerns.
We are looking for candidates who have excellent personal presentation and interpersonal skills. Good problem solving ability and proficiency in Hotel property management systems. Previous similar experience is beneficial. Flexible scheduling for various shifts and holidays required.The Front Desk Receptionist position requires continuous standing for 8 hours a day.
This position does require authorization to work in the United States.
What you can expect being a Four Seasons Austin employee:
- Complimentary stays at Four Seasons worldwide
- Holiday, vacation, and sick pay
- Free employee meals prepared by the Four Seasons Culinary Team
- Discounted parking options for employees
- Medical, dental, and vision insurance
- 401k participation with a company matching program
Additional Information
All your information will be kept confidential according to EEO guidelines.