What are the responsibilities and job description for the Food & Beverage Assistant Manager position at Four Seasons Hotels and Resorts?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
About The Role
As the Food & Beverage Assistant Manager, you will support the Restaurant General Manager in overseeing the day-to-day operations of the restaurant, ensuring that every guest has a fantastic dining experience. Your role will involve leading the front-of-house team, managing staff, assisting with staff training, and ensuring smooth service delivery. You will also work closely with the kitchen and management teams to maintain high standards of food quality, cleanliness, and service.
The Opportunity
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
About The Role
As the Food & Beverage Assistant Manager, you will support the Restaurant General Manager in overseeing the day-to-day operations of the restaurant, ensuring that every guest has a fantastic dining experience. Your role will involve leading the front-of-house team, managing staff, assisting with staff training, and ensuring smooth service delivery. You will also work closely with the kitchen and management teams to maintain high standards of food quality, cleanliness, and service.
The Opportunity
- Assist the Restaurant General Manager in running the restaurant efficiently, ensuring high standards of service and customer satisfaction.
- Lead, supervise, and motivate front-of-house staff, ensuring they provide excellent service and adhere to company standards.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Assist with staff recruitment, training, and performance management.
- Monitor and maintain the cleanliness and organization of the restaurant.
- Work with the kitchen team to ensure timely food delivery and quality control.
- Assist in maintaining inventory and managing stock levels for the brasserie.
- Help prepare and manage the weekly rotation for staff scheduling.
- Assist in implementing promotional activities and improving guest experiences.
- Monitor health and safety compliance in the brasserie.
- Proven experience in a supervisory or assistant managerial role in a brasserie, restaurant, or similar hospitality environment.
- Strong leadership skills with the ability to inspire and motivate a team.
- Exceptional communication and interpersonal skills.
- Excellent problem-solving skills and a customer-focused attitude.
- Ability to work well under pressure and in a fast-paced environment.
- Knowledge of food safety and health regulations.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
- And so much more!