What are the responsibilities and job description for the Executive Administration Assistant position at Four Seasons Hotels and Resorts?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Join our AAA Five Diamond property in Central Florida!
The Opportunity
Executive Administrative Assistant
Who We Look For
We are seeking an individual to provide support and clerical expertise to the Executive Office and respond to guest and employee inquiries in an efficient, courteous and professional manner to achieve maximum satisfaction while complying with all Four Seasons’ policies.
The Executive Administrative Assistant will be an on-site position
Responsibilities
Comprehensive Benefits
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Join our AAA Five Diamond property in Central Florida!
The Opportunity
Executive Administrative Assistant
Who We Look For
We are seeking an individual to provide support and clerical expertise to the Executive Office and respond to guest and employee inquiries in an efficient, courteous and professional manner to achieve maximum satisfaction while complying with all Four Seasons’ policies.
The Executive Administrative Assistant will be an on-site position
Responsibilities
- Perform administrative duties such as typing, filing, copying, faxing, opening/sorting mail, coordinating appointments for the Regional Vice President & General Manager and the Resort Manager, answering telephone calls according to Four Seasons standards
- Prepare written correspondence on behalf of Regional Vice President & General Manager and Resort Manager for approval
- Handle travel arrangements and reservations for Regional VP/GM & Resort Manager as well as VIP guests
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct while maintaining the confidentiality of the Executive Office as set forth in Empact.
- Work harmoniously and professionally with co-workers and supervisors
- Maintain master list of donations made to charities on behalf of the resort
- Handle complaints in the absence of the Regional Vice President & General Manager and inform him as to action taken and follow-up required
- Maintain stationary supplies for Executive Office
- Assist with Glitch follow up to guests on behalf to Executive Office
- Must have a minimum of 2 years' experience in a similar role.
- Reservations or ResComm experience.
- Experience in a luxury resort is preferred.
- Exceptional computer skills with Microsoft Suite.
- Friendly/Outgoing and warm personality.
- Strong interpersonal skills with the ability to work with department heads.
Comprehensive Benefits
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Competitive wages and benefits package
- Medical Insurance after 30 days of employment
- Employer-paid Dental and Vision insurance
- 401(k) and Retirement Plan Matching
- Employee Assistance Program
- And so much more!
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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