What are the responsibilities and job description for the Director of Banquets position at Four Seasons Hotel and Residences New Orleans?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Residences New Orleans is seeking candidates for our Director of Banquets position to join and lead our dynamic banquets team. The ideal candidate will have at least three years of experience and a genuine passion for servant leadership. The leader in this role will be visible in the operation, provide recognition, promote positive public relations, handle concerns, be a guest ambassador to anticipate guest/client's needs and an overall intuitive thinker with an event planning mindset.
What You Will Do
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Residences New Orleans is seeking candidates for our Director of Banquets position to join and lead our dynamic banquets team. The ideal candidate will have at least three years of experience and a genuine passion for servant leadership. The leader in this role will be visible in the operation, provide recognition, promote positive public relations, handle concerns, be a guest ambassador to anticipate guest/client's needs and an overall intuitive thinker with an event planning mindset.
What You Will Do
- Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
- The ability to work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- At least 3 years as department head in Banquets (i.e. Director, Executive leader)
- Ability to communicate and work cross-functionally within the hotel as well as clients, vendors, and guests.
- Ability to build partnerships and relationships with leaders of the hotel and all operations, including Sales and Marketing and Food and Beverage operations.
- Experience in a luxury brand hotel is preferred.
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Discounted Accommodations at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Discounted parking
- This is a full-time position. Candidates must be able to work mornings, nights, weekends, and holidays.