What are the responsibilities and job description for the Customer Service Representative position at FOUR SEASONS HEATING AND AIR CONDITIONING LLC?
Join Our Team at Four Seasons: A Legacy of Service Excellence
Position: Customer Service Representative
Location: Bedford Park, IL
Hiring Shift: 12:00 PM – 8:30 PM
Compensation: $18-$20, based on experience
At Four Seasons Heating, Air Conditioning, Plumbing, and Electric, we’ve proudly served Chicagoland since 1971. Built on a foundation of reliability, expertise, and transparent pricing, we are known for delivering exceptional customer experiences across every touchpoint.
We are seeking dedicated, dependable Customer Service Representatives who are passionate about customer advocacy and problem resolution and who thrive in a fast-paced, team-oriented environment.
What You’ll Do
- Support Customers: Assist customers with questions, concerns, and service-related needs while ensuring a positive experience.
- Provide Solutions: Help identify customer needs and coordinate appropriate follow-up or resolution.
- Maintain Excellence: Uphold Four Seasons’ service standards while managing multiple priorities efficiently.
What We’re Looking For
- Prior customer service experience with a demonstrated record of reliability and professionalism.
- A strong commitment to teamwork and customer satisfaction.
- Reputation management experience
- Knowledge on Social Media Platforms
- Ability to multitask, think critically, and adapt in a fast-paced environment.
- Excellent written and verbal communication skills.
- Typing proficiency of at least 30 WPM.
- Availability to work overtime, weekends, and holidays as needed to support business and customer needs.
Candidates must be dependable, professional, and able to represent the Four Seasons brand with confidence and care.
What We Offer
- Competitive pay with opportunities for growth.
- Paid training and paid time off to support work-life balance.
- A collaborative, inclusive environment where your contributions matter.
Benefits
- Medical Insurance (employer subsidized)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Dental Insurance (free to employees)
- Vision Insurance (free to employees)
- Short-Term Disability (free to employees)
- Long-Term Disability
- Basic Life Insurance (free to employees)
- Holiday Pay
- Paid Time Off
- 401(k) with matching
- Credit Union
- Cellular Discounts
Hybrid or remote work opportunities may be available based on performance and adherence to company standards.
At Four Seasons, we value team members who bring consistency, professionalism, and care to everything they do. Join a company that recognizes your efforts and invests in your success.
Equal Opportunity & Reasonable Accommodation
Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.
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Salary : $18 - $20