Office Clerk - The Lakes Center - Murray

• Position Overview:

This position may be full or part time with a regular or variable work-week schedule. The individual who holds this position is responsible for performing any assigned clerical activities at his/her assigned location for which s/he has been deemed competent. The priority expectation is that an individual in this position will provide high-quality, politely-executed clerical support services to consumers and professional staff. This position may also be responsible for a variety of tasks that are nonetheless essential to the smooth functioning of his/her location under the heading of “Miscellaneous”. This position reports administratively as specified in the specific clerk’s Appointment Letter.

• Major Tasks / Responsibilities

• Clerical Activities

• Treats consumers with appropriate respect and compassion, regardless of circumstance.
• Performs consumer scheduling tasks according to FRBH Policy and contractual obligations.
• Performs consumer intake processing according to FRBH Policy.
• Performs service billing, including same-day collections from consumers, according to FRBH Policy.
• Handles cash funds (e.g. petty cash, collection change funds) according to FRBH Policy.
• Performs transcription and other keyboarding as assigned.
• Processes incoming communications (physical, telephonic and/or electronic) according to FRBH Policy.
• Processes, handles, maintains, closes, and archives medical record documentation (physical or electronic) according to FRBH Policy.
• Assists in auditing medical records as assigned.
• Assists in securing protected health information according to FRBH Policy.
• Ensures that all information released from consumer records are done so in compliance with FRBH Policy.
• Assists in identifying and securing resources needed to conduct programs administered through his/her assigned location.
• Assists in maintaining an inventory of supplies necessary for the operation of assigned location.
• Expedites all assigned periodic reports or other data submissions in an accurate and timely manner.

• Miscellaneous

• Meets productivity standards as assigned.
• Serves as substitute/relief for fellow Office Clerks when necessary or appropriate.
• Works cooperatively with other Office Clerks to facilitate smooth intra-Site and inter-Site functioning.
• Attends periodic meetings and/or trainings as assigned.

Performs other duties or responsibilities as needed or assigned.

• Minimum Qualifications

• Must possess a High School Diploma or GED; an Associate’s Degree in applied business or a Business School Diploma preferred.
• Must have good keyboarding, computer and general office skills; information systems experience preferred.
• Must have references which report excellent skills in exercising good judgment and courtesy.
• Must have a valid driver’s license and insurable driving record.
• Must pass all required background checks.