What are the responsibilities and job description for the Hotel Assistant General Manager position at Four Points College Park?
We are seeking a results-driven Assistant General Manager to serve as a key operational leader and partner to the General Manager. This role is responsible for supporting all aspects of hotel operations, driving guest satisfaction, leading team performance, and contributing to the overall financial success of the property.
The AGM plays a critical leadership role in ensuring operational excellence across all departments, with a strong focus on guest-facing areas and Food & Beverage operations.
Key Responsibillities
HR Leadership & Operations
- Lead day-to-day HR operations and ensure exceptional service to managers and team members
- Develop and manage the HR budget; monitor expenses and ensure alignment with business goals
- Maintain accurate personnel records and ensure confidentiality
Talent Acquisition & Development
- Partner with leaders to recruit, interview, and hire top talent
- Conduct interviews for all management-level positions
- Design and deliver training programs to maximize team member performance and engagement
Employee Relations
- Foster a positive work environment and champion open communication
- Advise leaders and team members on workplace concerns, conflict resolution, and performance management
- Promote and manage a strong “open door” culture
Compliance & Policy Administration
- Ensure compliance with all federal, state, and local employment laws
- Develop, implement, and enforce HR policies and procedures
- Oversee Affirmative Action and regulatory programs
Compensation & Benefits
- Administer wages and benefits programs with accuracy and fairness
- Analyze HR data and reports to support decision-making
Safety & Risk Management
- Support workplace safety initiatives and Workers’ Compensation administration
Qualifications
Experience & Education
- Bachelor’s degree preferred
- 5 years of Human Resources experience, including leadership responsibility
- Hospitality or hotel experience strongly preferred
- Experience in a similarly sized operation is a plus
Skills & Abilities
- Strong knowledge of California labor laws and HR best practices
- Excellent interpersonal and conflict resolution skills
- Ability to communicate clearly and professionally (written and verbal)
- Strong organizational and problem-solving abilities
- Proficiency in HR systems and Microsoft Office
- Ability to manage sensitive information with discretion
Work Environment & Physical Requirements
- Frequent walking, standing, and interacting with team members across the property
- Occasional lifting (up to 20 lbs.)
- Ability to work a flexible schedule, including occasional evenings or weekends as needed
NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Candidates selected for further consideration will be contacted no later than two weeks after the closure of this job advertisement.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, or protected veteran status.
About Avalon Hospitality Group
When you join Avalon Hospitality Group, you become part of a team that has been growing and evolving for over 25 years. We are committed to delivering exceptional guest experiences while supporting and rewarding our team members.
Job Type: Full-time
Pay: From $75,000.00 per year
Work Location: In person
Salary : $75,000