Banquet Wait Staff Part Time at Four Points by Sheraton Norwood

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com. HBRE is the real estate division of FM.

Location

This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.

Why Join Us?

It’s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Shift Hours

• Open Weekend Availability with flexibility to work Monday-Friday based on business needs.
  
  

Holidays

• This is a 24/7 operation, holiday coverage especially for Easter and Mother’s Day is required
  
  

The Wait Staff’s primary responsibility is to provide courteous table service to all dining room guests. Guests are welcome and orders are taken. All courses are delivered and retrieved promptly. All meals and drinks are served to guests using proper serving techniques. Food and beverage charges are accurately recorded.

• Dining room tables are set with proper linen, China and silverware prior to service time.
• Perform side work duties such as folding napkins, refilling salt and pepper shakers, sugar bowls, organizing the supply storage room, other duties related as directed.
• Ensure that state and local sanitation codes are followed.
• Possess a positive attitude to create a nice first and welcoming first impression.
• Responsible for ensuring all dining room charges are entered into the POS system correctly, (Micros) and all sales are balanced at the close of the shift.
• Greet all customers professionally and possess a positive attitude.
• Ensure proper food and beverage service per company standards as well as state and local laws
• All side work is completed at the end of shift.
• High school diploma or GED required.
• At least 2 years of prior wait staff experience
• Excellent verbal and communication skills.
• Able to handle difficult situations ( i.e. disgruntled customers).
• Must be personable, friendly and provide excellent customer service. Professional posture.
  
  

The hiring range for this position is $8.15 per hour plus tips.

The position is eligible to receive career development opportunities, free parking, free meals, and Marriott employee discount at participating hotels with successful completion of required ongoing trainings.

In accordance with Massachusetts law, all tipped employees are guaranteed to earn at least the applicable state minimum hourly wage. If an employee’s combined hourly wage and tips fall below this threshold during any shift, Hobbs Brook Real Estate LLC will make up the difference to ensure compliance.

FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.

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